You should spend about 20 minutes on this task. You rent a house through an agency. The heating system has stopped working:

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问题     You should spend about 20 minutes on this task.
    You rent a house through an agency. The heating system has stopped working: You phoned the agency a week ago but it has still not been mended.
    Write a letter to the agency. Explain the situation and tell them what you want them to do about it.
    You should write at least 150 words.
    You do NOT need to write your own address.
    Begin your letter as follows:
    Dear Sir/Madam;

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答案Dear Sir/Madam, I am at present living in a house which I rented through your agency. I am sorry to inform you that the heating system in the house stopped working some time ago. This is very inconvenient—not to mention to health—as the weather is starting to get colder. I phoned your agency and explained the problem one week ago, but you have still not sent anybody to fix the heating system. I am puzzled as to why you have not taken care of this urgent matter. I must remind you that a fully-operative heating system is one of the terms of the lease of the house. Therefore, I would very much appreciate it if you would send a technician to repair the system as soon as possible. He may call at any time during the day, as either I or my wife will be at home all this week. Yours sincerely, William Wyatt

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