What is the man’s problem?

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问题 What is the man’s problem?

W: This is New Horizon customer service. Can I help you?
M: This is Franklin speaking. I bought a watch from your shop a few days ago. But I found it didn’t work this morning. I’m really confused. I don’t know what I should do.
W: Don’t worry, sir. You can bring the watch to our store again and we will check it up and find the problem. Remember to bring back the receipt and the warranty certificate.
M: Ok, thanks a lot.

选项 A、She is the man’s friend.
B、She’s a waitress.
C、She’s a customer service executive.
D、She’s the boss of a watch store.

答案C

解析 (A)在对话中未体现，(B)不符合对话场景，(D)不符合日常生活逻辑，均排除。

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What is the man’s problem?

托业听力

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