首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s【B1】______for it, the fir
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s【B1】______for it, the fir
admin
2013-11-21
37
问题
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s【B1】______for it, the first step is to present the guarantee at the store of purchase.【B2】______, this action will produce results. However, if it does not, there are various means the consumer may use to gain satisfaction. A simple and common method used by many consumers is to complain directly to the store manager. In general, the "higher up" the consumer takes his or her【B3】______, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favor,【B4】______he or she has a just claim. Consumers should complain in person【B5】______, but if they cannot get to the place of purchase, it is【B6】______to phone or write the complaint in a letter. Complaining is usually most effective when it is done politely but【B7】______, and especially when the consumer can demonstrate what is wrong with the item in【B8】______. If this cannot be done, the consumer will succeed best by【B9】______ specific information as to what is wrong, rather than by making general statements. The store manager may advise the consumer to write to the manufacturer. If so, the consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can threaten to take the seller to court or report the seller to a private or public organization【B10】______ protecting consumers’ rights.
【B9】
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s(26)claim for it, the first step is to present the guarantee at the store of purchase.(27)In most cases, this action will produce results. However, if it does not, there are various means the consumer may use to gain satisfaction. A simple and common method used by many consumers is to complain directly to the store manager. In general, the "higher up" the consumer takes his or her(28)complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favor,(29)assuming he or she has a just claim. Consumers should complain in person(30)whenever possible, but if they cannot get to the place of purchase, it is(31)acceptable to phone or write the complaint in a letter. Complaining is usually most effective when it is done politely but(32)firmly, and especially when the consumer can demonstrate what is wrong with the item in(33)question. If this cannot be done, the consumer will succeed best by(34)presenting specific information as to what is wrong, rather than by making general statements. The store manager may advise the consumer to write to the manufacturer. If so, the consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can threaten to take the seller to court or report the seller to a private or public organization(35)responsible for protecting consumers’ rights.
选项
答案
presenting
解析
转载请注明原文地址:https://kaotiyun.com/show/hAS7777K
0
大学英语四级
相关试题推荐
ThenumberofBeijingerstogoandenjoythenightarelessthanShanghaiandGuangzhoupeople.Cantoneserefersaunteringalon
A、TheywillspendthesummerinItaly.B、TheyarebothfromEurope.C、Theyarebothstudents.D、Theyarebothinterestedinart.
A、Einsteinwasafamouschemist.B、EinsteinwaspopularinAmerica.C、Einsteinheadedaresearchinstitute.D、Einsteinenjoyedr
SocialmediapresentschallengetouniversitiesUniversitieshaveanewweaponinthebattletoprotecttheirreputations:thef
Although"liedetectors"arewidelyusedbygovernments,policedepartmentsandbusinesses,theresultsarenotalwaysaccurate.
Although"liedetectors"arewidelyusedbygovernments,policedepartmentsandbusinesses,theresultsarenotalwaysaccurate.
Throughouthistorythebasicunitofalmosteveryhumansocietyhasbeenthefamily.Membersofafamilylivetogetherunderthe
Throughouthistorythebasicunitofalmosteveryhumansocietyhasbeenthefamily.Membersofafamilylivetogetherunderthe
A、Hedidn’tthinkthecourseisuseful.B、Hethoughtthecoursewaswonderful.C、Hewantedtotakemoreoptionalcourses.D、Hec
ShouldUrbanParksChargeanEntranceFee?1.有人认为市区公园应该免费开放2.也有人认为免费开放市区公园会带来很多问题3.我的观点
随机试题
噪声可使人听力损失、使人烦恼和影响人注意力的集中。()
A.通腑泄热,化痰祛瘀B.息风清火,豁痰开窍C.化痰通络,凉营开窍D.平肝息风,化痰通络中风中脏腑阳闭的治法是
关于肠梗阻临床表现的描述,下列说法正确的是
4月30日A厂广告及甲公司订单是什么性质?为什么?5月2日和5月3日A厂与甲公司双方的传真产生什么法律效果?
某家庭申请了25万元10年期住房抵押贷款,年利率为6%。该家庭在按月等额偿还4年后,于第5年年初一次偿还了本金6万元,则从第5年开始该家庭的月还款额减少了()元。
只能用于转账,不能支取现金的支票有()。
“可转换债券”可以在特定时间、按特定条件转换为()。
税后利润与股本总数的比率是()。
关于法律推理,下列说法不正确的是()
以下叙述中正确的是
最新回复
(
0
)