Dear Madam, We were very sorry to learn from your email today that one of the books you ordered was damaged. We called our w

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问题 Dear Madam,
    We were very sorry to learn from your email today that one of the books you ordered was damaged. We called our warehouse manager immediately and he promised that a new replacement will be delivered to you by UPS by tomorrow afternoon【K5】________ the latest.
    We truly regret the damaged delivery and the inconvenience it【K6】________ you.
    We have【K7】________taken the matter up with UPS and are sure that this will not happen again not only to you, but also to all our cherished customers.
    【K8】________
【K7】

选项 A、already
B、still
C、too
D、either

答案A

解析 语法题。still常用于用在一般现在时或现在进行时中;too常用于句末;either常用either...or…句式,表示“要么……要么……”;already常用于现在完成时,加强语气,故选A。
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