首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s【B1】______for it, the fir
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s【B1】______for it, the fir
admin
2015-02-09
31
问题
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s【B1】______for it, the first step is to present the guarantee at the store of purchase.【B2】______, this action will produce results. However, if it does not, there are various means the consumer may use to gain satisfaction. A simple and common method used by many consumers is to complain directly to the store manager. In general, the "higher up" the consumer takes his or her【B3】______, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favor,【B4】______he or she has a just claim. Consumers should complain in person【B5】______, but if they cannot get to the place of purchase, it is【B6】______to phone or write the complaint in a letter. Complaining is usually most effective when it is done politely but【B7】______, and especially when the consumer can demonstrate what is wrong with the item in【B8】______. If this cannot be done, the consumer will succeed best by【B9】______ specific information as to what is wrong, rather than by making general statements. The store manager may advise the consumer to write to the manufacturer. If so, the consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can threaten to take the seller to court or report the seller to a private or public organization【B10】______ protecting consumers’ rights.
【B2】
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s(26)claim for it, the first step is to present the guarantee at the store of purchase.(27)In most cases, this action will produce results. However, if it does not, there are various means the consumer may use to gain satisfaction. A simple and common method used by many consumers is to complain directly to the store manager. In general, the "higher up" the consumer takes his or her(28)complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favor,(29)assuming he or she has a just claim. Consumers should complain in person(30)whenever possible, but if they cannot get to the place of purchase, it is(31)acceptable to phone or write the complaint in a letter. Complaining is usually most effective when it is done politely but(32)firmly, and especially when the consumer can demonstrate what is wrong with the item in(33)question. If this cannot be done, the consumer will succeed best by(34)presenting specific information as to what is wrong, rather than by making general statements. The store manager may advise the consumer to write to the manufacturer. If so, the consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can threaten to take the seller to court or report the seller to a private or public organization(35)responsible for protecting consumers’ rights.
选项
答案
In most cases
解析
转载请注明原文地址:https://kaotiyun.com/show/hOq7777K
0
大学英语四级
相关试题推荐
ThanksgivingisAmerica’snationalholidayforgivingthankstoGod.ThanksgivingDayhasaspecial【C1】______forAmericansbecau
Wisebuyingisapositivewayinwhichyoucanmakeyourmoneygofurther.Thewayyougoaboutpurchasinganarticleoraservi
Languageis,andshouldbe,alivingthing,constantlyenrichedwithnewwordsandformsofexpression.Butthereisavitaldis
Thereareplentyofstudieswhichshowthatdogsactassocialcatalysts(催化剂),helpingtheirownersforgeintimate,long-termre
Thereareplentyofstudieswhichshowthatdogsactassocialcatalysts(催化剂),helpingtheirownersforgeintimate,long-termre
A、ShewillnolongergetlettersfromCanada.B、Shecan’tgivethestampstotheman’ssister.C、Shewillsavethestampsforth
A、Peergroups.B、Aspecialunit.C、Thestudentjudges.D、Thehomeenvironment.A短文多处提到同龄人对汤姆的学习的影响,故答案为A)。
出现在中国五代时期的妇女缠足(foot-binding),虽然最初是宫廷舞女为了方便跳舞而采用的一种行为,但由于有人认为脚裹起来更好看,所有很多人就开始效仿起来。到了宋代,封建社会的纲常思想非常严重,受到男尊女卑的封建礼教的影响,女子裹脚的风气被传承下来,
A、BringhisIDcardtobuytheticket.B、GotoLosAngelesbytrain.C、Getaticketfromotherairlines.D、Buytheticketatthe
A、Thewomanshouldgetontheplane.B、Theplanewilllandat9:30.C、Thewomanneednotworry.D、Theannouncershouldtrynott
随机试题
属于酪氨酸激酶抑制剂的抗肿瘤药物是
A、皮肤牵引下肢悬吊法B、屈髋肢体贴于胸腹绷带固定法C、三翼钉内固定法D、横“8”字形绷带法E、四头带牵引法新生儿产伤股骨干骨折用
一老年毒性弥漫性甲状腺肿并发甲亢性心脏病患者,白细胞记数正常,无突眼,治疗应首选
不属于CT防护中常用的辐射剂量的是
产生光化学烟雾的气象条件是
对收受药品经营企业或者其代理人给予的财物或者其他利益的执业医师进行处罚的是
氧气雾化吸入,湿化瓶内应
计算洞库照明费时,应按所涉及部分的外围采光面积是否小于室内平面面积的2.5%作为判断标准,定额中所指的采光面积不包括()。
一瓶浓度为80%的酒精溶液倒出1/4后用水加满,再倒出1/3后仍用水加满,再倒出1/5后还用水加满,这时瓶中酒精溶液浓度为()。
在下列属性中,属于法的本质属性的为()。
最新回复
(
0
)