首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
• Read the text below about customer care. • In most of the lines 41-52 there is one extra word. It is either grammatically inco
• Read the text below about customer care. • In most of the lines 41-52 there is one extra word. It is either grammatically inco
admin
2010-01-28
62
问题
• Read the text below about customer care.
• In most of the lines 41-52 there is one extra word. It is either grammatically incorrect or does not fit in with the meaning of the text. Some lines, however, are correct.
• If a line is correct, write CORRECT on your Answer Sheet.
• If there is an extra word in the line, write the extra word in CAPITAL LETTERS on your Answer Sheet.
Customer care
Apart from ensuring that an efficient electricity supply for our customers, NatElectric provides an invaluable service in other areas
41. as well. While our Customer Helpline (charged at local rates) is the
42. first point of contact with when you want to make an enquiry and
43. we receive a huge number of calls from customers - on
44. average, there are 50000 calls a one week. Available 24 hours
45. a day, seven days a week, 365 days a year, our Helpline on advisors
46. aim at to answer 95 per cent of all calls within 15 seconds. There
47. are more than 200 advisors, working in around the clock to
48. provide for this service, backed by a further 80 support staff
49. who do handle any necessary paperwork. Although our target
50. is to reply to letters within 10 working days, NatElectric regularly
51. responds within three to four days, and we are especially proud of the
52. very high standards achieved of our customer relations team.
选项
答案
at
解析
转载请注明原文地址:https://kaotiyun.com/show/hZKd777K
本试题收录于:
BEC高级阅读题库BEC商务英语分类
0
BEC高级阅读
BEC商务英语
相关试题推荐
Whatbusinessdoesthemanprobablyown?
Whatbusinessdoesthemanprobablyown?
Whattypeofbusinessdoesthespeakermostlikelyworkfor?
Whattypeofbusinessdoesthespeakermostlikelyworkfor?
WhattypeofbusinessisArdo?
Whatdidthecustomersrecommend?
Task6IncreaseinOrdersThemanufacturingcompanyyouworkforhasexperiencedasuddenincreaseincustomerordersandiscon
FortwocandidatesYourcompanyisanexportandimportcompany.YouhavebeenaskedtoconsidertheentryofChinaintoWTO.Di
ACertainproductswentoutoffashion.BThepersonislateforthemeeting.CItisdifficulttodemonstrateanew
Rewardsforshareholders1.Theywillbeabletotrythecompany’s______newproduct.2.Theywillalsoreceivea______
随机试题
男,76岁,高血压30余年,平时血压在150~180/90~110mmHg,不规则服用降压药。2周来胸闷、气促,贫血貌,颈静脉怒张,心界向左下扩大,心率104次/分,两肺底有细小湿啰音,肝肋下二指,下肢水肿中度,尿蛋白+,血肌酐884μmol/L(10m
下列不是瘀血阻络胁痛特点的是
企业向海关申请注册登记是其取得报关资格的法定条件。()
民警廖某周末休息时着便装外出,看见两名青年男子持刀对一名女子进行威胁,企图实施性侵害。民警廖某的正确做法是()。
张载
ISO/IEC2000系列标准对于企业或组织的IT服务管理有重要的指导作用,采用了集成化的过程方法,其中不包括()过程。
下面程序段的输出结果是classTest{publicstaticvoidmain(Stringargs[]){MyThreadt=newMyThread();t.displayOutput
某考试网站的主页地址是:http://www.wuyou.com,打开此主页,浏览“计算机各类考试”页面,查找“等级考试”页面内容,并将它以文本文件的格式保存到指定的目录下,命名为“ncre.txt”。
Itisstrangethatsomanyoftheimportantmeetingsinpeople’slivestakeplacequitebychance,Icouldhavesat【C1】______in
Readthearticleabouttheinterviewperformancebelow.ChoosethecorrectwordtofilleachgapfromA,BorC.Foreac
最新回复
(
0
)