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  3. When you’re trying to do business, you need to consider the culture of your customers and their expectations. Americans are

When you’re trying to do business, you need to consider the culture of your customers and their expectations. Americans are

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问题     When you’re trying to do business, you need to consider the culture of your customers and their expectations.
    Americans are usually friendly and informal, but if they are trying to sell, they can be very tenacious!
    In South America and European countries like Italy and Spain, they like to develop a personal, face-to-face relationship. Trust is very important, as is diplomacy and tact.
    Japanese and Koreans favour group approaches. And like to consider entertaining as an important part of their business "rituals". They are generally more cautious and take longer to arrive at decisions.
    However, whoever you are doing business with, there are various easily-remembered expressions you can use when selling to achieve results.
Japanese dislike to develop a personal, face to face relationship. They like
选项
答案group approaches．
解析 归纳题。问题要求回答日本人在做生意时喜欢的方式是什么。在文章的第四段可归纳出正确答案。
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