Linguistics professors and therapists have discovered how people achieve mutual understanding, both consciously and 【S1】______ ,

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问题     Linguistics professors and therapists have discovered how people achieve mutual understanding, both consciously and 【S1】______ , by observing the body language and voice patterns of the person they are talking to. If you are dealing with someone who is painfully shy, you’re not going to make a good connection by overwhelming them with your cheerfulness.
    One of the powerful aspects of Neuro-Linguistic Programming (NLP) is its use of suggestion and positive thinking. We can become aware of the negative and 【S2】______ it to the positive. Once it is framed in a positive way as a goal, the brain can begin to grapple with it and then 【S3】______ itself to achieving that outcome.
    At some level we already know this. What’s the best way to make someone, particularly a child, drop something? Say" Mind you don’t drop it. "If you tell 【S4】______ "Don’t make a mess", a mess is 【S5】______ what they will make. You have announced your 【S6】______ . You’ve already visualized the tray being dropped, the room being 【S7】______ and, surprise, the wheels are set in motion and what we warn against is what happens. So, avoid making 【S8】______ statements. Instead, try saying "Could you please keep the room tidy?" or" Make sure you keep those drinks on the tray." Immediately, you have a move positive image of the 【S9】______ outcome of events and your brain and body become subconsciously programmed to achieve it.
    NLP can be applied to any area of human activity. It has been used to cultivate excellence in sport, business, education, music and the arts. Managers find their managerial skills improved, salespeople learn how to adapt their presentation to the customer, and 【S10】______ find ways to involve students more fully.

A) educators          B) undoubtedly        C) apply              D) businessmen
E) untidy             F) expectations       G) desired            H) provided
I) children           J) players            K) turn               L) become
M) unconsciously      N) negative           O) active
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