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  3. For most people, shopping is still a matter of wandering down the street or loading a cart in a shopping mall. Soon, that will c

For most people, shopping is still a matter of wandering down the street or loading a cart in a shopping mall. Soon, that will c

admin2013-04-08  61
问题     For most people, shopping is still a matter of wandering down the street or loading a cart in a shopping mall. Soon, that will change. Electronic commerce is growing fast and will soon bring people more choice. There will, however, be a cost: protecting the consumer from cheating will be harder. Many governments,, therefore want to extend street regulations to the electronic world. But politicians would be wiser to see cyberspace as a basis for a new era of corporate self-regulation.
    Consumers in rich countries have grown used to the idea that the government takes responsibility for everything from the stability of the banks to the safety of the drugs or their rights to refund when goods are faulty. But governments cannot enforce national laws on businesses whose only presence is on the screen. Even in a country where a clear right to compensation exists, the on-line customer in Tokyo, say, can hardly go to New York to extract a refund for a clothes purchase.
    One answer is for government to cooperate more: to recognize each other’s rules. But that re quires years of work and volumes of detailed rules. And plenty of countries have rules too fanciful for sober states to accept. There is, however, another choice. Let the electronic businesses do the regulation themselves. They do, after all, have a self-interest in doing so.
    In electronic commerce, a reputation for honest dealing will be a valuable competitive asset. Governments, too, may compete to be trusted. For instance, customers ordering medicines on-line may prefer to buy from the United States because they trust the rigorous screening of the Food and Drug Administration; or they may decide that tile FDA’s rules are too strict, and buy from Switzerland instead.
    Consumers will still need to use their judgment. But precisely because the technology is new, electronic shoppers are likely for a while to be a lot more cautious than consumers of the normal sort - and the new technology will also make it easier for them to complain when a company lets them down. In this way, at least, the advent of cyberspace may argue for fewer consumer protection laws, not more.
In the author’s view, businesses would place a high emphasis on honest dealing because in the electronic world ______.
选项 A、international cooperation would be much more enhanced
B、consumers could easily seek government protection
C、a good reputation is a great advantage in competition
D、it would be easy for consumers to complain
答案C
解析 文章第四段首句说:在电子商务中，诚实交易是很有价值的竞争资产，由此可选出答案C)，C)就是原句的重现。其他选项虽在文中均有提及，但不是电子商务中公司诚实交易的根本原因，事实上其他几项实施起来都是有困难的。
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