1. 假设上个月你出差去广州,在一家著名的百货公司花了1 200元买了一件大衣。洗后发现褪色厉害。你给商厦写一封投诉信。 内容包括:1) 情况说明; 2) 要求解决问题(全额退款); 3) 要求尽快答复。 注意写信基本格式。

admin2014-04-07  34

问题 1. 假设上个月你出差去广州,在一家著名的百货公司花了1 200元买了一件大衣。洗后发现褪色厉害。你给商厦写一封投诉信。
   内容包括:1) 情况说明;
   2) 要求解决问题(全额退款);
   3) 要求尽快答复。
   注意写信基本格式。

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答案Dear Sir, I’m writing to make a complaint about the quality of your commodity you sell. Last month, I went to Guangzhou on business. During my stay, I was impressed by the prosperity of the city. And I bought an overcoat, which cost me 1 200 yuan. But after I washed it at home, I found it faded a lot. I cannot wear it any more. I understand yours is a famous department store in Guangzhou, so I write to you, in the hope to settle my case. That is, I need a complete refund. Hope to hear from you soon. Sincerely yours,

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