A、They usually accept responsibility. B、They blame factors beyond their control. C、They complain about their personal problems.

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问题

选项 A、They usually accept responsibility.
B、They blame factors beyond their control.
C、They complain about their personal problems.
D、They compare their behavior to others.

答案B

解析 问题询问的是大多数人怎样解释不愉快的行为。女士提到We blame external factors(我们归因于外界因素),其中external factors即factors beyond their control,故答案为[B]。
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