Message One (Questions 1—4) Message To: Alice 1 Time: 14:30 From: Cathy 2 Date: 16 March Re: 3 sent

Message One (Question 1—4)
M: Hello, Instant Repair Company. This is Tom speaking.
F: It’s Cathy Brown. Can I speak to Alice Smith?
M: Oh, I’m sorry. She is out. Can I take a message?
F: Thank you. I want to know whether my car has been repaired. You know I sent it in last Friday. It’s already Tuesday.
M: Oh, sorry, I don’t know.
F: Alice told me to phone about it. Could you please ask her to call me back before 7p.m. today?
M: Sure.
F: Thanks. Bye.
M: Bye.