Sound Wave Internet Distribution Services 837 W. Musser Street Carson City, NV

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问题                 Sound Wave Internet Distribution Services
                        837 W. Musser Street
                        Carson City, NV 89703
Ship To:                    Bill To:
Lucy Addison               Lucy Addison
2804 Howard St.             2804 Howard St.
Omaha, NE 68102           Omaha, NE 68102
Shipping: DB Shipping Ground
Order Number: 938-2948993
Qty     Item #     Description                     Location     Price
1      34524      New Basic Upgrade DVD WIN    B-38297     00.00
1      34927      BJE DVD Upgrade              B-38117     59.99
                                                Subtotal     59.99
                                                Tax         0.00
                                                Shipping     14.25
                                                Total         74.24
How to return goods for a refund:
1. Get a return authorization code by calling 1 -800-478-3782.
2. Check the reason for return on this form:
__Received damaged
___Defective product
__Incorrect product
__Unsatisfied
__Other:______
3. Write the return authorization code on the address label provided.
4. Attach the address label on the outside of the box. You must return the contents in the original box.
5. Make a copy of this invoice for your records, and include the original in the box for return.
What is NOT listed as a reason for return?

选项 A、Received damaged
B、Defective product
C、Incorrect product
D、Incompatible hardware

答案D

解析 退货理由中列举了四个。①收货时已经损坏(Received damaged),②有瑕疵的产品(Defective product),③不是预订的产品而是其他产品(Incorrect product),④对产品不满意(Unsatisfied)等等。所以(A),(B),(C)全都属于列举范围之内的内容。因此正确答案是(D).
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