Task Sheet for Candidate A Task Sheet 1 A: Business ethics: the importance of having principles of right or good behavior in bus

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问题 Task Sheet for Candidate A
Task Sheet 1
A: Business ethics: the importance of having principles of right or good behavior in business
B: Personal management: how to manage employees effectively
C: Cultural research: the importance of knowing cultural changes in business
Task Sheet for Candidate B
Task Sheet 2
A: Management communication: how to improve communications effectively as a manager
B: Marketing strategies: the factors influencing and determining the designing of marketing plan
C: International contracts: issues affecting commercial transactions conducted between people from different countries

选项

答案Interviewer: Now, I will give each of you three topics. You will have to choose one from them, prepare for it in one minute and talk about it for one minute. OK? Zhang Hong, here are your topics. And here are yours, Wang Kun. You can make notes on the paper I gave you during your preparation. (One minute later) All right. Zhang Hong, which topic are you going to talk about? Zhang Hong: I’d like to talk about A: Business ethics. Interviewer: OK. You have one minute to talk. Wang Kun and I will listen to you. Wang Kun, after Zhang Hong’s talk, you have to ask her a question. Now, Zhang Hong, you may start. I’ll stop you at the end of one minute. Zhang Hong: Business ethics are principles of right or good behaviors in business. They involve moral values, which tell us what conduct is proper when doing business. We have to admit: that right or good behavior in business is important and useful for a company or the businessmen. Right or good behavior will provide a good repute for the company or the businessmen themselves. It will bring more business for them as a return. A looser corporate culture makes it easier for fraud to thrive than when there’s a more rigid corporate structure. Humans can be weak. There’s no question that in an environment that’s much looser, there’s a greater probability of fraud. When you see management that has absolute power and a lack of transparency, you are more likely to see fraud. So business ethics is so important that we’d better ask all employees to learn it well. Interviewer: Thank you. It’s time. Now, Wang Kun, what is the question you’d like to ask Zhang Hong? Wang Kun: Zhang Hong, are business practices becoming more unethical nowadays? Zhang Hong: Well, There is no easy answer, but in many places, such unethical practices as bribery, profit gouging, price fixing, embezzlement, monopolizing, and other illegal practices really exist, which are costing consumers more and more money. Interviewer: OK. Now. Wang Kun. it’s your turn. Which topic have you chosen, please? Wang Kun: Management communication. Interviewer: OK. You have one minute to talk. Zhang Hong and I will listen to you. Zhang Hong, after Wang Kun’s talk, you have to ask him a question. Now, Wang Kun, you may start. I’ll stop you at the end of one minute. Wang Kun: There is little doubt that effective management communications can improve productivity, employee commitment, and morale. However, an average of 25% of all management messages are lost at each organizational level. Thus, it is really important to know how to improve communications effectively as a manager. Most managers can effectively improve their communications and productivity by some basic guidelines. First, in order to help ensure top performance, high morale, and to make your employees feel wanted, needed, and indispensable to the success of the organization, you’d better communicate your overall purpose. Second, communicate your expectations. In this way, tangible performance standards can be provided to subordinates. Third, you can provide feedback on performance. What’s more, communicate all changes. Subordinates react much better to changes when they know in advance that change is coming. Also, if at all possible, let the people affected by the change have a chance to comment upon the proposed change before it actually occurs. Finally, you can communicate face to face. During these personal contacts, it is important that managers communicate openly and directly. Do not hold back informations rather share it naturally and easily. Then . .. Interviewer: Thank you. Time is up. Now, Zhang Hong, what is the question you’d like to ask Wang Kun? Zhang Hong: Annual performance reviews are the most common ways of providing feedback, but why are they frequently ineffective? Wang Kun: It is because the manager does not honestly tell the subordinate what he or she needs to improve upon, and subordinates need much more information than what is in the annual review. Interviewer: Thank you.

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