Larry Freed attributed low customer satisfaction to the fact that The result of Foresee’s recent survey shows that

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问题 Larry Freed attributed low customer satisfaction to the fact that
The result of Foresee’s recent survey shows that

选项 A、there isn’t a huge increase in customer satisfaction.
B、some companies have to watch theft scores drop steadily.
C、E-commerce companies will soon fall out of business.
D、shopping experience in local stores can’t be better.

答案A

解析 结果细节题。文章第三段讲到Foresee公司最近的调查结果以后,Mr. Freed解释道:虽然最强的电子商务公司的分数有些提高,但是总体分数没有大幅提高。而分数是顾客打出来的,这就表明顾客的满意度没有大幅增加。
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