A、Calm. B、Surprised. C、Angry. D、Hesitant. A

M: Hey, Anita! Great to see you!
W: Long time no see! I’m so glad you had time to meet for lunch!
M: How’s your career going? Last time we talked you said you were trying to get a raise.
W: Yep. That’s the plan. I mean,(6)I’ve certainly put in the hours. I’m definitely one of the most productive members of the company and I feel I contribute a lot.
M: So? What’s the problem? Why haven’t you gone in there and demanded a raise?
W: (7)I just can’t work up the confidence to do it. I know I need to, and I know I need it, but it’s tough.
M: OK, we are going to figure this out together. If there’s one thing I’m good at, it’s asking for what I need.
W: I don’t even know where to begin. My son needs braces and his school tuition has just gone up. We really need to get a new car and even the dog has needs we can’t pay for.
M: OK, stop right there.(8)You can’t base your salary request according to your needs. The company isn’t a charity and if you go in and say "I need" , it’s not going to work.
W: I could probably make more money if I changed companies.
M: There you go. That’s a powerful argument.(9)But leave any threats till the last minute. What you need to do is to stress your value.
W: I do have to consider the current global economic slowdown. Our company has been taking quite a hit.
M: That’s true. You have to take those factors into account. But you also have to get paid at a fair rate.
W: I can present quite a bit of hard data to demonstrate my usefulness to the company.
M: That’s great! Then you have to figure out what a fair salary is for your position and your responsibilities. How long have you worked there?
W: This would be the third year.
M: (10)Three years? Then your boss should be expecting you to ask for a raise. You can check online and find out what typical salaries for your position are.
W: From the research I’ve done, I’m pretty sure others are making about 15% more than I am.
M: OK, so there is your target. A minimum 15% raise.
W: I’m still a little hesitant to go tooting my own horn and demanding higher pay. It’s just not my style.
M: Well, as the old saying goes, " Ask and you will receive. " You have to give it a shot.
W: Thanks for the pep talk, Kim. I’m going to ask for a raise on Monday!
M: You go girl!
6. What does the woman say about herself?
7. Why hasn’t the woman demanded a raise?
8. Why does the man say the company isn’t a charity?
9. What does the man suggest the woman do first?
10. How might the woman’s boss feel when she asks for a raise according to the man?