You will hear five different people talking about a business trip they have just taken. For each extract there are two tasks

Man: To be honest, I relish opportunities to get out of the office from time to time... it refreshes the mind and you can get insight into what you are really doing. I am pleased this time. The location we have selected has undoubtedly met the basic requirement for our company’s strategic plan to move. We found it suitable and as I was one of those who highly recommend this choice, I was asked to submit a report to be presented at a conference. My presentation is really a great success and I have succeeded in persuading everyone at the meeting that it is the best choice.
Man: Well, as you can see, the sales record of our company in the first half of 2009 didn’t seem to be very optimistic. The figures actually demonstrate a decline as compared to that of the same period last year. It seems that our market strategy was not very effective. So in order to work out a plan to boost sales, the director of sales department sent me to receive a training on developing market strategies. The training was offered by the Director of the Sales Department in another subsidiary company of 3M. Well, I should say this training is very informative and it has greatly broadened my mind on how to develop market strategies. Most of the trainees said they have benefited a lot from it. And I too thought it was worthwhile.
Woman: The company I worked for has just Incorporated a smaller one in Japan. The company wanted to redefine roles in the incorporated company to fit into the structure of the new company. And as I am the only one in the company who achieved proficiency in Japanese, I was given this challenging task. It proved to be very difficult to find out exactly how the other company had been operating. At first I felt I was not competent to do it. But the managing director encouraged me and helped to build my confidence. Finally after a ten-day inspection and much discussion, and with the help of members of our team, I finished writing a report on this to be delivered at a meeting. You know what? On the very day when the meeting was held at Golden Park Hotel, I was caught in heavy traffic. And the thing is, when I arrived, everyone else had been waiting for 20 minutes. I felt so sorry for that.
Man: I should say this is definitely a rewarding trip. You know, our company is expanding rapidly in the last three year. So it is of great importance to make sure that our human resources are in keeping with our development. We have just returned from our trip to Graduate Job Fairs held in Britain. The fair offered a good platform for employers to make contact with the specific kinds of graduates they are looking to recruit. Our success depends largely on our full preparation. People could have instant access to the vacancies we offered and our company’s website. But anyway the cost of recruiting and training new staff was really high. And personally I think we need to seek alternatives to taking on new staff, for example, offering overtime, hiring temporary workers from employment agency.
Woman: My boss gave me the responsibility for this big project three months ago, where I had to plan a strategy to solve the problems we met in our expansion to the Russian market. You know, we finally decided to go to consultancy for help. Last week we reached a preliminary agreement with the consulting firm concerning suitable methods of reducing costs through email. Well, they invited us to come to their head office in Paris to discuss further details of the contract. And we just came back from Paris. Obviously they have come up with feasible methods after a thorough investigation of our company.