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One of the silver linings of the COVID-19 pandemic has been the normalization and expansion of virtual care. Per a December 2021

admin2022-12-09  83
问题     One of the silver linings of the COVID-19 pandemic has been the normalization and expansion of virtual care. Per a December 2021 report from the U.S. Department of Health and Human Services, amid the pandemic, virtual care visits increased to 52.7 million in 2020 from approximately 840,000 in 2019. Even after more than two years since the start of the pandemic, the COVID-19 Healthcare Coalition reports seven out of 10 people still expect to receive care virtually.
    This trend has inspired UnitedHealthcare, the nation’s largest health insurer, to create new health plans that place virtual care at the center. "What is new in this space is health plans centered around virtual care, offered as a choice to employees in open enrollment," says Dr. Rhonda Randall, executive vice president and chief medical officer at UnitedHealthcare Employer & Individual. "It’s important that we recognize the key role virtual care plays in patients’ health care strategies."
    As Randall explains, the scope of virtual care has expanded beyond an urgent-care alternative—it’s now a robust part of medical, behavioral, and even dental care. Workplace health plan offerings are changing accordingly: Per UnitedHealthcare, six in 10 employers currently offer plans that provide access to virtual care.
    As a part of UnitedHealthcare’s new virtual-first plans, patients get live navigation support to help them determine which care option is best and to provide access to in-person care if needed. "We have invested in a true connectedness between virtual care and brick-and-mortar providers," Randall says, "so it’s a seamless experience for patients."
    And there are benefits: According to Randall, doctors find that virtual appointments promote continuity of care, particularly for those managing chronic conditions. "A primary care provider might want to see patients in person once or twice a year—but they can have virtual check-ins in between," she says.
    Virtual care has also helped conquer a major hurdle to behavioral health care: access. "There are 10 times more licensed mental health care professionals per 100,000 people in Massachusetts than in Mississippi," Randall cites. "If we increase that access from urban to rural areas," she says, "and bring that care to broader populations, that will really help."
    With more and more people choosing virtual-first health plans, it’s becoming clear that virtual care is a crucial part of addressing evolving health care needs. "Virtual-first plans will become more common as employers realize they can help cut costs, doctors see their effectiveness, and patients enjoy their convenience," Randall says. "They are a revolutionary component of our health system, with an important role to play in the future of health care."
What service can be offered under virtual care plans?
选项 A、Online guidance on medical treatment.
B、Indoor navigation in a hospital setting.
C、A seamless experience between virtual check-ins.
D、No appointment is necessary for chronic diseases.
答案A
解析 细节题。根据题干中的virtual care plans可定位至第四段。第一句提到，patients get live navigation support to help them determine which care option is best(患者可以获得实时导航支持，以帮助他们确定最优的医疗方案)。A项中的Online guidance与文中的live navigation是同义表达；medical treatment是care option的同义表达，故A项正确。B项属于偷换概念，这个导航系统并不是在医院环境内的位置导航，而是医疗方案的引导，故排除。C项属于断章取义，是对第四段最后一句和第五段最后一句的信息杂糅，故排除。D项属于主观臆断，原文是说通过虚拟预约可以促进慢性疾病的持续治疗，而不是说慢性病就可以免除预约，故排除该选项，故本题答案为A。
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