Why does the speaker place the call?

Good morning, Mr. Redbourne. This is Eric Seymour from the City Building Commission. I’m replying to your inquiry about applying for a building permit for a retail outlet on Banks Avenue. To submit application, you’ll have to come by our offices or visit our Web site at www.dallasbuildingcommission.org to get a form which you must complete. Also, we will require copies of blueprints for the structure and your business license. Once these items are prepared, drop by our office between 9 A.M. and 4 P.M. from Monday through Friday to hand them in. Your request will be reviewed and you’ll be notified of our decision within two weeks from the date of submission. Should you require any further assistance, Mr. Redbourne, please contact me at 555-0517.