In this part of the test you are given a discussion topic. You have 30 minutes to look at the prompt card, an example of which i

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问题 In this part of the test you are given a discussion topic. You have 30 minutes to look at the prompt card, an example of which is below, and then about 3 minutes to discuss the topic with your partner. After that the examiner will ask you more questions related to the topic.
For two candidates
                    Stress Management
Your line manager discerned that some staff are in low spirits and are not doing their work efficiently.
You have been asked to make recommendations about how to improve this situation.
Discuss the situation together and decide:
    why staff are less efficient in their job
    how to help staff to manage stress.
For three candidates
                    Stress Management
Your line manager discerned that some staff are in low spirits and not doing their work efficiently.
You have been asked to make recommendations about how to improve this situation.
Discuss the situation together, and decide:
    why staff are less efficient in their job
    how to help staff to manage stress
    how to make a good personal work plan.
Follow-on questions
Would you welcome stress when you are aiming for your goal?(Why? /Why not?)
Do you think companies should arrange leisure activities for the staff?(Why? /Why not?)
Can people avoid stress during their life-time?(Why?/Why not?)
How do you deal with stress in your daily life?
Is time management important when dealing with stress?(Why?/why not?)

选项

答案A: You see, some colleagues aren’t as active and efficient in their job as usual and few made progress in their business in the passing months. B: Yes, this is a situation that has to be improved. First of all, we should find out reasons behind this, especially work-related stress. A: That’s important. As far as I know, personality clashes among co-workers seem to be responsible. We’d better organize social activities, such as a basketball match, then colleagues can learn to help and cooperate with one another. B: That would be a good idea. Work setting can create physical and mental stress too. You see, the office is a bit over-crowded and workers here just cannot enjoy privacy. We should think of moving to offices big and cozy enough. A: Exactly. So many colleagues became passive in their work. Leadership style cannot be ignored. The manager should communicate with his or her staff about the leadership style through questionnaire to find out the problems and adjust the policies related in time. B: Yes, that is very crucial. In addition, the company management should be conceded about the employees’ health and life, such as providing well-balanced free lunch. A: Good suggestion. Besides, fierce competition and work overburden is undoubtedly responsible too. You just cannot sidestep it. B: Definitely. One way out is to offer them training opportunities to improve their KSAs, such as time management training to help them deal with heavy workload. Besides, we can organize sports to help them get relaxed after work. A: Talking about overburden reminds me of a popular saying " in a well-managed company, no one should feel that he has to burn himself out. " So you see, management knowledge and skills are really essential and crucial. B: You are to the point. Effective managers understand that stress control is a leadership responsibility and give me just as much attention as any other management function. Follow-on questions Yes. A reasonable amount of stress will push me forward a bit faster. Yes. Arranging leisure activities such as sports will help the staff better manage stress, make them healthy and strong, enhance team spent and boost morale. Absolutely no. Stress and relaxation are like twins and are hard fact of life. In one’s life, one will encounter this or that kind of stress due to the fierce competition of modern society. What’s important for people is to learn to cope with stress. When I am stressful under heavy workload or study load, I will divert my attention for a moment to something I enjoy, such as going to the cinema or a concert, having sports, or just go shopping, etc. Yes. Managing time skillfully can help you out of your disordered and chaotic life. Every part of your business including play, work and study should have its time. And life will be fabulous.

解析     这道小组讨论题的主题是压力的管理,相关的背景是在你们所在部门,部分员工最近情绪低落,工作效率不高,部门经理对此甚是关心。本题所给出的提示点是员工为何工作效率下降和如何帮助员工缓解压力。参考答案围绕这两个问题展开论述。
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