His_______approach to the matters involved in customer complaints is intended to provide customers with satisfaction.

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问题 His_______approach to the matters involved in customer complaints is intended to provide customers with satisfaction.

选项 A、realistic
B、realist
C、realism
D、realistically

答案A

解析只要知道空格后approach的词性，解题就轻松了。approach既可做名词又可做动词。这里出现在his后面。所以是名词。做句子的主语。因此，空格内应填入形容词。

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