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假设你是Harry,给超市经理写封投诉信。内容包括: 1.昨天你在超中购物时,发现所售牛奶过期; 2.向售货员反映情况,对方只顾聊天,置之不理; 3.希望经理告知此事的处理结果。
假设你是Harry,给超市经理写封投诉信。内容包括: 1.昨天你在超中购物时,发现所售牛奶过期; 2.向售货员反映情况,对方只顾聊天,置之不理; 3.希望经理告知此事的处理结果。
admin
2009-09-12
59
问题
假设你是Harry,给超市经理写封投诉信。内容包括:
1.昨天你在超中购物时,发现所售牛奶过期;
2.向售货员反映情况,对方只顾聊天,置之不理;
3.希望经理告知此事的处理结果。
A Complaint Letter
选项
答案
A Complaint Letter Dear Manager, My name’s Harry, a frequent customer of your supermarket. Now I am writing to express my dissatisfaction with the service I received. Yesterday, when shopping I found some milk out of storage period. I then came to inform the clerk in charge of dairy products of the carelessness. Tile girl, busy chatting with her partner, glanced at me and continued her talk. Raising my voice I repeated and still got no response. This irresponsible attitude really surprised and disappointed me. A qualified clerk should avoid such mistakes as not selling fresh milk, and never turn a deaf ear to the customers’ well-intentioned suggestions. I do hope such matter will be taken seriously and promptly. And I will be very grateful to be informed of your disposal of it. Yours faithfully, Harry
解析
这篇作文是一封写给超市经理的投诉信,主要目的足抱怨某售货员的工作态度,希望经理子以处理。
第一段先做简单的自我介绍,并表明写信意图。
第二段应先描述事件的发展经过,即购物时发现所售牛奶过期,售货员只顾闲聊,对我的提醒置之不理,然后表明我对此事的感受及看法。
第三段表明希望得知此事的处理结果;
本文是一篇投诉工作态度的书信,语言较正式。注意要客观、清楚地叙述事件过程,描述个人感受时可使用富有感情色彩的词汇。
转载请注明原文地址:https://kaotiyun.com/show/lS37777K
0
大学英语四级
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