首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
When difficult people express themselves orally, they generally want at least two things: they’ ve been heard and they’ ve been
When difficult people express themselves orally, they generally want at least two things: they’ ve been heard and they’ ve been
admin
2021-12-30
64
问题
When difficult people express themselves orally, they generally want at least two things: they’ ve been heard and they’ ve been understood. As a good communicator should be a good listener, five steps are advocated toward good listening.
The first step is cooperating. How does a difficult person know that you’ re listening and understanding? In fact, it’ s through the way you look and should while he is talking. You may help him to fully express his thoughts and feelings. You do this by nodding your head in agreement, making certain sounds of understanding.
When the person begins to repeat what’ s been said, it’s a signal of step two: turning back. It means that you repeat back some words he is using, sending a clear signal that you’ re listening carefully and that you think what he is saying is important.
Having heard what he has to say, the next step is clarifying. At this point, you start to gather information about what is being communicated. Ask some open-ended questions, which will allow you to figure out what intention he is hoping to satisfy.
The fourth step is to summarize what you’ ve heard. This allows you to make sure that both you and the difficult person are on the same page. When you do this, two things happen. First, if you’ ve shown that you’ ve making an effort to understand completely. This increases the possibility of gaining cooperation from him.
Having listened carefully, you’ ve now arrived at the point of confirming with the person that he feels that his thoughts have been fully voiced. Ask if he feels understood.
When enough sincere listening, questioning, and remembering are brought together, understanding is usually achieved and a difficult person becomes less difficult and more cooperative.
选项
答案
Suggestions/Tips/Advice
解析
从表格右边的内容可知,其主要表达的都是如何倾听和理解别人的方法,故该处答案可以概括为Suggestions/Tips/Advice。
转载请注明原文地址:https://kaotiyun.com/show/lsVK777K
本试题收录于:
D类竞赛(专科)题库大学生英语竞赛(NECCS)分类
0
D类竞赛(专科)
大学生英语竞赛(NECCS)
相关试题推荐
(1)Withincreasingprosperity,WesternEuropeanyouthishavingaflingthatiscreatingdistinctiveconsumerandculturalpatte
(1)ThegovernmentandMicrosoftplantosellaroundtheworldBritain’snewsystemforonlinetransactionsbetweencitizensand
(1)ThedramaticcollapseinAmericanconsumerconfidence,followingtheWorldTradeCenterattack,increasesthelikelihoodthat
(1)CurrentpollnumbersindicateObamahasachanceatwinningtheDemocraticpresidentialnomination,andwouldbeaseriousco
Itoftenhappensthatanumberofapplicantswithalmostidenticalqualificationsandexperienceallapplyforthesameposition
(1)Theideaofcreatingasystemthatallowstheunderprivilegedtheopportunitytobreakthecycleandachievesomethingispra
Animalsarelivingcreaturesandmostofusoftenforgetaboutit.Althoughtheycan’tspeakourlanguage,theycanunderstandu
Whales,severalspeciesofwhichfaceextinction,havebecomesubjectsofconsiderablesympathy.Thesearetherecordedvoiceso
A、Shefelloffthesideofthecliff.B、Shefellintoariver.C、Shewascaughtintherain.D、Shewasblowndown.A由原文可知,女士从悬崖边
Scientificresearchresultscannowbequickly________tofactoryproduction.
随机试题
完全燃烧必须具备的条件之一是()。
需要进行直肠镜检查的是
在下列抗高血压药物中,属于β-受体阻断剂类降压药的是
甲公司与乙公司共同共有4问临街门面房屋,与丙公司签订了4间房屋的租赁合同,丙公司未经过甲公司与乙公司同意,擅自将其中的2间房屋出租给丁公司,丁公司在使用中改变了房屋的结构,甲公司与乙公司得知后诉至区人民法院要求解除与丙公司之间的房屋租赁合同,并责令恢复房屋
下列先秦思想家中,主张施仁政行王道的一位是()
2014年6月22日,在卡塔尔首都多哈召开的第三十八届世界遗产大会审议并通过中国大运河项目和丝绸之路项目,“大运河”和“丝绸之路”正式列入世界遗产名录。()
习近平总书记提出“四个全面”战略布局,蕴含了深刻的战略思想,包含了明确的战略目标和战略措施。其中,战略目标是()。
国民革命失败后,毛泽东在八七会议上提出的著名论断是()(2007年单选)
Readthearticlebelowabouttheworkflowofemploymentagencies.Choosethebestsentencefromtheoppositepagetofille
Likemostpeople,Iwasbroughtuptolookuponlifeasaprocessofgetting.ItwasnotuntilinmylatethirtiesthatImadet
最新回复
(
0
)