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West Coast Rail would like to reward its loyal customers by offering superb online discounts on all rail tickets valid for trave
West Coast Rail would like to reward its loyal customers by offering superb online discounts on all rail tickets valid for trave
admin
2020-05-13
19
问题
West Coast Rail would like to reward its loyal customers by offering superb online discounts on all rail tickets valid for travel between October and January. Gold rail card holders can take advantage of a huge 30% saving on all services and routes, and customers with a Silver rail card will save 20% on all off-peak journeys. You can purchase an unlimited number of tickets for travel at these amazing discounted rates, and our Web site contains information about all of our routes and services.
As a bonus, if you upgrade your rail card to our Platinum service, we will see that you receive exclusive offers directly to your inbox every month, and your first journey will be absolutely free. Please note that once confirmed, tickets are nonrefundable but can be exchanged for a $10. 00 admin fee.
From: Anne McDonald
To: Customer Services
Date: September 24
Subject: Booking Confirmation
Dear Sir/Madam,
I’m contacting you regarding a booking I recently made with you via your Web site. According to your latest offer, my rail card subscription means that I should have received a 30% discount on my travel tickets. However, the discount I received was actually only 20%. As a loyal customer, I would appreciate it if you could arrange to refund me the difference.
Additionally, I would like to exchange one of my tickets; I am no longer able to make the 15:02 departure time for the WCR5433 service and would like to change my ticket to the 16: 02 departure time. I would be grateful if this could be arranged.
Regards,
Anne McDonald
What is most likely true about Ms. McDonald?
选项
A、She is a Gold rail card holder.
B、She would like to upgrade to a Platinum rail card.
C、She wants to cancel all of the tickets she has purchased.
D、She has never used West Coast Rail services before.
答案
A
解析
问有关McDonald的事实内容的题。要在McDonald写的电子邮件中了解类推根据。McDonald在电子邮件的开始部分说,“According to your latest offer,my rail card subscription means that I should have received a 30% discount on my travel tickets.”自己该获得30%的折扣优惠,而广告中说,“Gold rail card holders can take advantage of a huge 30% saving on all services and routes.”持有Gold铁路卡的人可获得30%的折扣优惠,由此可推知McDonald是Gold铁路卡持有者,因此正确答案是(A)。
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