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  3. What is the text mainly about? In order to work their way out of the box, Sprint PCS and Alltel are taking measures to

What is the text mainly about? In order to work their way out of the box, Sprint PCS and Alltel are taking measures to

admin2010-02-22  56
问题 What is the text mainly about?
In order to work their way out of the box, Sprint PCS and Alltel are taking measures to
选项 A、design new advanced cell-phones in attractive form.
B、reduce costs and improve the efficiency of networks.
C、offer the customers better services and satisfy their needs.
D、arrange the call centers to reduce the customer’s waiting time.
答案C
解析 细节题。文章最后一段指出，Sprint PCS公司即将建成的新网络将有助于缓解通话容量过小的问题。在举Alltel的例子之前，作者指出一些公司开始利用更好的培训和组织机构力求使消费者感到满意。因此，这两家公司都在采取措施，以便于为消费者提供更好的服务，所以答案选项正确。"设计有着吸引人的样式的新的先进的手机"，"减少成本并提高网络的效率"和"安排呼叫中心来减少顾客的等待时间"都不是这两家公司采取措施的最终目的，因而都不正确。
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