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You are the manager of an office supplies company. A colleague has received a letter complaining about an order for office furni
You are the manager of an office supplies company. A colleague has received a letter complaining about an order for office furni
admin
2012-06-04
32
问题
You are the manager of an office supplies company. A colleague has received a letter complaining about an order for office furniture. She has left the letter for you to answer and has written some notes on it.
Write a 120-140 words reply using the letter below and the handwritten notes.
选项
答案
Dear Sir, Thank you for your letter. First, I’d like to apologize for the unsatisfactory ordering. Delivers were expected to be sent to you within four weeks. Unfortunately, The two-week heavy rain had delayed the delivery. We assure that the two damaged desks will be replaced next week. As our established customer, you should receive a special discount of 10% off. The invoice will be enclosed and you will get another 2% discount for the inconvenience. I am sure that we will deal with your order in a more satisfactory manner.
解析
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本试题收录于:
BEC中级写作题库BEC商务英语分类
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BEC中级写作
BEC商务英语
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