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  3. Why did the man call two weeks ago?

Why did the man call two weeks ago?

admin2019-06-26  7
问题 Why did the man call two weeks ago?
  
W: You’ve reached Liaison Wireless. This is Mary. How may I be of assistance?
M: Hello. This is Robby Paulson. l called two weeks ago to report a billing error. I only used half of the minutes on my cell phone plan last month, but was still charged a fee for exceeding my limit. An agent informed me that the problem would be corrected. However, my last billing statement still had the incorrect amount.
W: I apologize for the confusion. I have your records here with me, and they show that we found the error and that you were issued credit. It will be reflected on your billing statement for March.
选项 A、A recording artist
B、A financial consultant
C、A corporate accountant
D、A phone company representative
答案D
解析 题目是在询问女士的身份，因此应仔细听与身份和职业相关的内容。女士说“You’ve reached Liaison Wireless．This is Mary．How may I be of assistance?”，即女士在介绍自己是Liaison无线通讯公司的玛丽后，询问能为对方提供何种帮助。由此可以判断女士是通讯公司的职员。因此正确答案是(D)A phone company representative。
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