If you can not meet customer’s requests, you should at least do the following: ______.

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问题 If you can not meet customer’s requests, you should at least do the following: ______.

选项 A、stress what we can do
B、do not stress what you can not do
C、show your interest
D、use positive sentences

答案ABCD

解析当不能满足客户需要时，要尽量强调你能做的而不要强调你不能做的；同时要表示你对客户的需要很感兴趣，尽量多使用积极的表达方式来表明希望下次合作。

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