2. 外语
  3. September 30 Margaret Hamilton Charmante Customer Service 10 Old Shoals Road Arden, North Carolina 28704 Dear Ms. Hamilton, I

September 30 Margaret Hamilton Charmante Customer Service 10 Old Shoals Road Arden, North Carolina 28704 Dear Ms. Hamilton, I

admin2014-01-06  27
问题 September 30
Margaret Hamilton
Charmante Customer Service
10 Old Shoals Road
Arden, North Carolina 28704
Dear Ms. Hamilton,
I recently purchased a Charmante VX12 Laser printer from Tech Giant and was initially satisfied with the product. After only two days, however, my printer started to malfunction. I【K10】______returned it to the store and exchanged it for another VX12, but after only four days, that printer began to malfunction too. Although I could have had the machine repaired 【K11】______warranty, I chose to exchange it for a model from another company instead. I’m not sure if these problems occur with all Charmante VX12s or just the two that I had, but I think it may be worth looking into to【K12】______future customer dissatisfaction.
Sincerely,
Robert Evans
【K10】
选项 A、slowly
B、generously
C、immediately
D、occasionally
答案C
解析 联系上下文可知文章讲的是因为所购买的产品有问题所以要求退换。从文意上来看，横线上应该填入的是“立刻、马上”，所以immediately是符合文意的正确选项。
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