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Responding to problems 接听电话

admin2010-02-11  74
问题 Responding to problems 接听电话
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答案 I’m afraid he’s in a meeting at the moment. I’m afraid his line is busy. Will you hold? I’ll put you through. Please hold the line. I’ll hold. I’ll ring back. Can l help you? Good morning, John Peterson’s office. I’m afraid Mr. Watson is not in the office at the moment. He is away from the desk at the moment. Can I take a message or would you like to ring him on his mobile phone? Mr. Smith’s office, hello. My name’s Edward Green. I’m afraid Mr. Smith isn’t available. He’s in a meeting. I’m sorry, he’s away from the desk. Can I take a message? He is too busy. He has an important telephone call from America. He doesn’t want to talk about sales figures.
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