【T1】 Customer Relationship Management(CRM)provides your company with new ways of better understanding and serving your customer.

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问题【T1】 Customer Relationship Management(CRM)provides your company with new ways of better understanding and serving your customer. In July 1998, when Intel began taking orders over the Internet, it also premiered a new Web-based system to deliver confidential documents to its B2B direct customers.【T2】 This service, known as Information Desk, along with other new Web-based information delivery services, has enabled the company and its direct, indirect and channel customers |to work together more efficiently. In the following article, Intel explains how it decided a CRM system could benefit the company. In Intel’s scale, there were several reasons for deploying CRM, including: With Web-based information delivery, everyone can get important information at the same time no matter where they are located. 【T3】 The first release of Intel’s information delivery system slashed document delivery time from as much as two to three weeks to an average of three days. Now, it’s a matter of minutes. Extend reach without adding staff. Intel has added services to upwards of 75 000 global resellers. 【T4】 As a result of getting confidential documents faster, three-fourths of Intel’s direct customer engineers saved a week or more off their product development cycle. When it came to designing the system, Intel used best-of-breed, off-the-shelf applies and notified them to meet the needs of their customers. Indirect customers received an Electronic Design Dot(EDK)to help develop their own products and solutions. 【T5】 And because CRM is a field in which new applications appear frequently, it was important to develop a flexible software architecture and an agile hardware infrastructure. Intel runs its CRM systems on dual and 4-way Intel-based servers, with back-end databases distributed over 8-way Intel-based servers. This gives the company a powerful, flexible and highly available infrastructure.
【T5】

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答案因为客户关系管理是一个新的应用软件频繁更迭、层出不穷的领域，开发一个灵活的软件体系结构及一个灵活的硬件基础结构就显得尤为重要。

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【T1】 Customer Relationship Management(CRM)provides your company with new ways of better understanding and serving your customer.

电子商务英语

经管类

成本领先战略的实现途径包括以下几种：

__________是企业营销策划的最高层次，其他层次的营销策划都要围绕公司策划展开。

__________是指当企业相对于竞争对手的营销努力增大时，企业需求所能达到的极限。

关系营销的实现策略：

Personalinterviewing(面试)ismosteffectivewhenallthepeopletobeinterviewedarelocatedinarelativelysmallgeographical