首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
专升本
The American idea of customer is to make each customer the center of the attention. People going shopping in America can expect
The American idea of customer is to make each customer the center of the attention. People going shopping in America can expect
admin
2018-06-22
38
问题
The American idea of customer is to make each customer the center of the attention. People going shopping in America can expect to be treated with respect from the very beginning. When a customer gets to the store, they are treated as honored guests. Customers don’ t usually find store clerks sitting around watching TV or playing cards. Instead the clerks greet them warmly and offer to help them find what they want. In many stores, the signs that label each department make shopping a breeze(容易的事情). Customers usually don’t have to ask how much items cost, since prices are clearly marked.
When customers are ready to check out, they find the nearest and shortest checkout lane. But as Murphy’ s Law would have it, whichever lane they get in, all the other lanes will move faster. Good stores open new checkout lanes when the lanes get too long. Some even offer express lanes for customers with 10 items or less. After they pay for their purchases, customers receive a smile and a warm "thank you" from the clerk. Many stores even allow customers to take their shopping carts out to the parking lot. That way, they don’ t have to carry heavy bags out to the car.
In America, customer service continues long after the sale. Many products come with a money-back guarantee. If there is a problem with the product, customers can take it back. The customer service representative will often allow them to exchange the item or return it for a full refund.
When customers enter the store in the U. S. A, they will______.
选项
A、see store clerk sitting around watching TV
B、receive warm greeting from clerks
C、show their respect to clerks
D、be given a pamphlet introducing the goods
答案
B
解析
事实细节题。从文章第一段第五句可知.
转载请注明原文地址:https://kaotiyun.com/show/oxPC777K
本试题收录于:
英语题库普高专升本分类
0
英语
普高专升本
相关试题推荐
InancientGreeceathleticfestivalswereveryimportantandhadstrongreligiousassociations.TheOlympianathleticfestivalh
WhenIwasyounger,Ithoughtthatboysandgrownmenshouldn’tcry.Tearswereasignofbeingweak,【C1】______amanisn’tsuppo
LastFriday,afterdoingallthefamilyshoppingintown,Iwantedtohavearestbeforecatchingthetrain.I【C1】______anewspa
Familyrunhotelsofhigh______offerapersonal,friendlyandefficientservice.
Byadoptingafewsimpletechniques,parentswhoreadtotheirchildrencangreatlyincreasetheirchildren’slanguagedevelopme
Insomecountries,trafficpolicecan______instantfinesonspeedingmotorists.
Itseemsobviousthatyoudon’tgiveawayyourproductforfreebutthisisexactlywhatindierockgroupTheCrimeadidearlier
A.Thosewhohavemadeoriginalcontributionstoscienceandtechnologyareoneswhohaveworkedthehardestandhavenotbeena
Mr.Brownissupposedto______forItalylastmonth.
The______crownjewelsarekeptintheTowerofLondon.
随机试题
规定公务员权利的原则有:______;______;______。
在发文过程中,使用“BCC”标记的是【】
消费者是产品的直接使用者,国际营销应当有利于实现消费者利益的持续发展,下列不属于其内容的是()
下列不符合炎症的描述是
卡臂尖的作用是
患者食少难消,脘腹痞闷,大便溏薄,舌苔腻微黄,脉虚弱。治疗应选用
集合资产管理合同当事人有( )。
上市公司发行证券只能向不特定对象公开发行。( )
________。比如工业化的历史,就包含了很多内容,首先是现代生产发展所引起的物质财富的快速增长,由此我们当然对工业化持积极的态度。但另一方面,从生态环境角度看,随着工业化的推进,大量资源被消耗,很多地方被污染,生态破坏对人类造成的危害会长期存在。这样,
骑自行车带人很危险,一定不能这样。
最新回复
(
0
)