首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
From: Gemma Hutchison, GMO To: Paolo Santos, Hilton Financial Subject: Delivery Dear Mr. Santos, First of all, I’d like to a
From: Gemma Hutchison, GMO To: Paolo Santos, Hilton Financial Subject: Delivery Dear Mr. Santos, First of all, I’d like to a
admin
2012-04-26
62
问题
From: Gemma Hutchison, GMO
To: Paolo Santos, Hilton Financial
Subject: Delivery
Dear Mr. Santos,
First of all, I’d like to apologize for the mix-up with your company’s order yesterday. As I understand it, you received 10 ink cartridges fewer than you requested and an additional box of printer paper, as well.
At GMO, we pride ourselves on our attention to detail, so I immediately began an investigation. It turns out that a member of the administration team caused the problem. He confused your order with that of another firm with a similar name, Hillman Finance. This sort of mistake is unacceptable, and I have given that employee an official warning about his performance. I can assure you that all staff members will take the utmost care to ensure your order is processed correctly in future.
The good news is that the correct shipment is now on its way. It should arrive sometime tomorrow afternoon. Please make sure a company representative is on hand to sign the delivery invoice at that time.
I understand that our error has caused your firm significant distress, since you are now running low on stationery supplies. As compensation, I am willing to offer a 30% rebate on this order, as well as a $50 credit on your next order with us. I hope that these terms are satisfactory.
Regards,
Gemma Hutchison — GMO
What is Mr. Santos asked to do?
选项
A、Ensure someone is there to receive the delivery
B、Reenter the details of his request into the ordering system
C、Hand over a copy of the original invoice to the courier
D、Sign some documents that will be faxed through
答案
A
解析
转载请注明原文地址:https://kaotiyun.com/show/p2ad777K
本试题收录于:
托业阅读题库托业(TOEIC)分类
0
托业阅读
托业(TOEIC)
相关试题推荐
December25thisChristmasDay.ManyAmericansarebusywithChristmasandthewinterholidayseason.BuyingaChristmastreeis
[A]pen[B]shop[C]bank[D]knife[E]basket[F]school[G]cinemaPeoplegotheretohaveclasses.
Farmersdonotlikecrows(乌鸦)becausethesebirdseatnewly-plantedseeds(种子).Theyareafraidthattheywillnothaveanythin
Alotofpeopledon’twanttotalkabouttheirage,especially(尤其是)womenover30.Thethoughtofgrowingolderisapainful(
Thetestwas______difficultthatshehadproblemsfinishingitontime.
FEIFEIELEVATORSisoneoftheleadingelevatorcompaniesintheworldwithmorethan120branchcompanies(分公司)aroundtheglobe.
Underahire-purchaseagreement,thegoods______.
Thebankusuallyreliesonestablishingfinancialcovenantsandconditionsontheborrower(viatheloanagreement)______.
A、 B、 C、 D、 Bpottedplant意为“盆栽的植物”,border意为“端,边缘”,patio意为“露台”。(A)图中并没有waiter“服务生”setupsomechairs“摆放椅子
随机试题
直径114mm的管件,定位焊焊缝通常为()处。
去年这个地区遭受到了40年来最严重的水灾。
不属于治疗膳食的是
宪法是由()制定和修改的。
Thelargestearthquake(magnitude里氏9.5)ofthe20thcenturyhappenedonMay22,1960offthecoastofSouthCentralChile.I
人的思维是否具有客观的真理性,这不是一个理论的问题,而是一个实践的问题。这句话说明()。
根据下面材料回答问题。2010年该省城镇居民户均保有量最高的耐用消费品,在以下哪一年的保有量增速最高?
•Readthefaxbelowaboutpeopleexpress.•ChoosethebestwordtofilleachgapfromA,B,CorDontheoppositepage.•For
Printmakingisthegenerictermforanumberofprocesses,ofwhichwoodcutandengravingaretwoprimeexamples.Printsaremad
Themostnoticeabletrendamongtoday’smediacompaniesisverticalintegration--anattempttocontrolseveralrelatedaspects
最新回复
(
0
)