What should we do first when we make mistakes? We should acknowledge it______.

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问题 What should we do first when we make mistakes? We should acknowledge it______.
  
We all make mistakes in work sometimes. What should we do after making mistakes?(16)First, acknowledge the mistakes directly.(17)Don’t add to the mistake already made by ignoring it and hoping it will go away. It will make you seem like a fool. Just acknowledge that you messed up. Then apologize.(18)The words "I am sorry" can show your attitude. Offering a practical way to make up for the mistake will be the next step.(19)Thinking of a solution to make it up can leave a good impression on others. Last, do what you have said. If you have offered a way to make up, follow through quickly.(20)Or people won’t take your apology seriously next time.

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答案ignore

解析 本题询问的是讲话者建议我们犯错后不要做什么。短文中提到,如果犯了错,第一步是要承认错误,不要忽略错误也不要寄希望于它能自己消失。对比题干和录音中的信息,可以确定答案为ignore。
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