首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
Cross-Cultural Communication Multiculturalism is a reality in North America. It is, therefore, important to know how to bridge c
Cross-Cultural Communication Multiculturalism is a reality in North America. It is, therefore, important to know how to bridge c
admin
2017-04-25
41
问题
Cross-Cultural Communication
Multiculturalism is a reality in North America. It is, therefore, important to know how to bridge cultural differences in our communications. Here are some of the tips to help with the cross-cultural communication.
I. Don’t expect cultures are the same
II. South Texas customs
— Stand at a(n)【T1】_____ angle【T1】______
— Eyes are cast down to or out across【T2】_____【T2】______
— Say "Pleased to know you"
— Don’t【T3】_____ with women【T3】______
— San Antonio: women have haute hug
III. Bow
— Cambodia and Laos: bow as if they are【T4】_____【T4】______
— Japan: the deeper you bow, the more【T5】_____ you are【T5】______
— Korea: prefer bowing to handshaking
— Thai: bow with【T6】_____ together【T6】______
IV. Hugging
— People from Hawaii, Greece and【T7】_____ greet by hugging【T7】______
V. Kiss
— Cuba: kissing means approval
— Middle east: shake hands before they exchange kisses on cheeks;
Don’t shake hands with women unless she【T8】_____to you【T8】______
— People from Eastern Europe, Portugal, Spain and Italy often kiss male friends on the cheek
VI. Postures Middle East:
— Sitting with your legs crossed is【T9】_____【T9】______
— To show someone the sole is to【T10】_____【T10】______
VII. Handshaking
— Most of the world does not greet by shaking hands
— Britain: brief but【T11】_____ handshake【T11】______
— France: light grip, a single and quick handshake
— Germany: one firm pump then【T12】_____【T12】______
— Germany and France: more than one handshake means【T13】_____【T13】______
VIII. Mirroring gestures
— Begin with【T14】______【T14】______
— Wait and mirror other party’s gesture
— When in doubt, you’d better be【T15】_____【T15】______
— Don’t assume others follow their traditional greetings
【T14】
Cross-Cultural Communication
Good morning, everyone. Today we are going to talk about cross-cultural communication. As we know, multicultural-ism is a reality in North America and for those of us who do business globally. The US has more legal immigrants yearly than all the other countries in the world combined. Also there are vast cultural differences among "native" North Americans living in the US and Canada for several generations, as you know if you’ve done business with a New Yorker or with a Texan.
Culture is not ethnic or racial. It is learned and of course each culture is different. Treat everyone like a unique individual, as you would like to be treated, don’t get hung up on stereotypes. Develop your emotional intelligence so you can be more intuitive about how to communicate with, negotiate with, and provide services and products for people from cultural backgrounds other than your own. I offer some tips below, and yet they are not universal in all cultures, but I am sure they are helpful to a lesser or greater degree.
1. I repeat, do not expect everyone in a culture to be the same!
2. In South Texas,[1]if you’re talking to a male, they will often stand at a 90 degree angle to you. If you move to reorient, a "dance" will begin. This is a markedly non-intimate position,[2]and often the eyes are cast down to the floor or out across the floor. South Texans generally say "Pleased to know you," while Mid Westerners say, "Pleased to meet you" or "Pleased to make your acquaintance."[3]In social settings in South Texas, it is not customary to shake hands with women. Other San Antonio cultural customs—in San Antonio society, we have the haute hug—two women will parody a hug, not touching any part of their bodies, and just patting one another lightly on the back. As a sign of affection, when you shake hands, sometimes you cover the other person’s hand with your left hand and pat or squeeze with warm eye contact. This is particularly done with respected older people.
3. People from Asian cultures bow in greeting, but the bows are different.[4]People from Cambodia and Laos bow with both hands together in front of the chest, as if praying.[5]In Japan, the depth of the bow signifies the level of respect for the other party. Many Koreans prefer bowing and if they shake hands, the right hand is supported at the wrist by the left hand to show respect.[6]Thais bow with palms together about chest-high with their fingers outstretched. And, there are exceptions. The Taiwanese usually nod the head in recognition rather than bow.
4. Some cultures naturally greet by hugging. Native Hawai-ians hug each other, exchanging breaths. The custom is called "ha." Ancient Hawaiians, incidentally, actually bumped heads together.[7]Greeks and Italians often hug with or without shaking hands first.
5. Some cultures kiss! If your Cuban male client kisses you on the cheek, you know you’ve made the short list. Immigrant men from the Middle East often shake hands with a slight nod or bow and then exchange kisses on both cheeks. Men from the Middle East usually don’t shake hands with women, nor do they introduce the woman with them.[8]Do not attempt to shake hands with a Middle Eastern woman unless—and here’s where the EQ comes in—she extends her hand to you. Men in Eastern Europe, Portugal, Spain and Italy will often kiss male friends on the cheek.
6. Postures also have meaning. Ready to settle in with your Middle Eastern client? You may be most comfortable sitting back in your chair and crossing your legs. Well, don’t![9]In the Middle East, one of the most insulting things you can do is sit with your legs crossed so the bottoms of the feet are pointed in the other person’s direction. The foot is the dirtiest part of the body and the sole of the shoe is the dirtiest of the low.[10]To show someone the bottom of your foot or shoe means you’re looking for a fight!
7. Be aware that most of the world does not greet by shaking hands. Even handshaking cultures do it differently.[11]Many Britons prefer a brief but firm handshake. The French prefer a light grip while sharing a single gentle shake that’s quickly withdrawn.[12]Germans will give a very firm handshake—just one "pump" then quick withdrawal.[13]More than one shake with Germans or French is considered aggressive.
8. A final tip for cultural communication: mirroring gestures.[14]We begin with a polite word or two, such as "Mr. and Mrs. Takida, it’s so nice to meet you at last," and then hesitate for a moment to see what they want to do and are comfortable with. Then mirror their gesture, be it bow, hand shake, hug or nothing! Use your intuition![15]When in doubt, err on the side of conservatism. Also, you may want to bear in mind the other person may be trying to accommodate your culture, so don’t assume they will use their traditional greeting. For example, if you start first, for instance bowing, and then see a hand extended for a shake, and switch to that, the other person will then have switched to a bow and this becomes awkward. For many cultures such "awkwardness" will kill the relationship early on, which means the deal is off. All right. I am sure you have a lot to digest for today. Wherever you come from, I am sure we would resolve our misunderstandings by communications. That’s why the main purpose and function of cross-cultural communication is to accommodate the diversity of cultures.
选项
答案
polite words
解析
本题考查考生对细节的把握。讲座提到文化交流的最后一个建议是模仿别人的姿势,同时指出首先要说一些礼貌性的问候语,故本题应填入polite words。
转载请注明原文地址:https://kaotiyun.com/show/pazK777K
0
专业英语八级
相关试题推荐
Itwouldhavebeenimpossible,completelyandentirely,foranywomantohavewrittentheplaysofShakespeareintheageofSha
Faithschoolsandacademiesshouldbestrippedoftheirpowertochoosepupils,accordingtoresearchthatsuggeststhatsomese
AsyousatacrosstheThanksgivingtablebaskinginthewarmthoffamilyandthearomaofchestnutstuffing,mostlikelyyoudid
AsyousatacrosstheThanksgivingtablebaskinginthewarmthoffamilyandthearomaofchestnutstuffing,mostlikelyyoudid
Thosesettingmigrationpolicyinrichcountriesfaceanalmostimpossibletask.Thedemandsofdemographyandeconomics—shrinki
Thosesettingmigrationpolicyinrichcountriesfaceanalmostimpossibletask.Thedemandsofdemographyandeconomics—shrinki
Weallknowthatemotionsoriginateinthebrain.Butweusuallytalkaboutouremotionscomingfromourhearts.Ifsomeoneyou
Weallknowthatemotionsoriginateinthebrain.Butweusuallytalkaboutouremotionscomingfromourhearts.Ifsomeoneyou
WhentheViaductdeMillauopenedinthesouthofFrancein2004,thistallestbridgeintheworldwonworldwidecompliments.Ge
Speakersusuallyviolatethecooperativeprincipleinorderto
随机试题
Wewerealldisappointed______thenewsthattheirteamhadbeenbeaten.
气雾剂中的抛射剂混悬型气雾剂中的溶剂
急性毒性试验一般要求观察
张某可以向谁行使追索权?()如果丁公司将汇票背书转让给张某后,张某又将汇票背书转让给乙公司,乙公司向银行提示付款时被拒绝,乙公司可以向谁行使追索权?()
移动平均法有简单移动平均法和加权移动平均法之分。()
根据我国入世承诺,以及鼓励、引导第三产业加快发展的方针,对金融和保险市场实行()的政策。
【真题(中级)】提起行政诉讼符合的条件包括()。
将投资基金分为契约型、公司型、有限合伙型等形式是按照()划分的。
差分方程6yt+1+9yt=3的通解为______.
注意:下面出现的所有文件都必须保存在考生文件夹下。1.将考生文件夹下TCRO文件夹中的文件TAK.PAS删除。2.在考生文件夹下IP\DOWN文件夹中建立一个名为PISM的新文件夹。3.将考生文件夹下KEON\WEEW文件夹中
最新回复
(
0
)