首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
Over the past few years, flying in coach has become an increasingly miserable experience. Legroom is practically nonexistent. Pa
Over the past few years, flying in coach has become an increasingly miserable experience. Legroom is practically nonexistent. Pa
admin
2022-09-25
136
问题
Over the past few years, flying in coach has become an increasingly miserable experience. Legroom is practically nonexistent. Passengers are more tightly packed together. Hot meals have been eliminated. Ditto pillows and blankets. And the next time that guy in front of you leans his seat back directly into your face, few of your fellow passengers are likely to blame you if you feel a brief, murderous urge to strike back.
【R1】________
Doug Fesler, an executive at a medical research group in Washington, wasn’t expecting much in the way of amenities on his American Airlines flight to Honolulu in September. In fact, knowing the airline no longer served free meals, he had packed his own lunch for the second leg of his flight from Dallas to Honolulu. But he said he was shocked at the lack of basic services and the overall condition of the cabin.
【R2】________
His return flight was just as disappointing. This time the audio for the movie worked—but only in Spanish—and his seat refused to stay in the upright position. "I was just appalled," Mr. Fesler said. "You pay $500 or $600 for a seat, and you expect it to be functional. " He said he has considered refusing to fly airlines with such poor service, but added that," if you did that with every airline that made you mad, you’d never get anywhere in this country. "
【R3】________
The fact is that airlines, flying so close to full capacity today, have realized that they really don’t have to cater to economy passengers—most of whom are booking on price alone, and who increasingly have no real airline loyalty—because the cost of doing so would never be worth it in pure bottom-line terms.
【R4】________
While Mr. Baldanza may regret the manner in which his e-mail statement was delivered, his position hasn’t changed. "The point that I was making in that e-mail, maybe not as politically correctly as I should have, is let’s not over-obsess or spend a lot of money dealing with customers with completely unrealistic expectations," he said, pointing out that the delay was due to weather and that the passenger was offered a $200 voucher toward future flights even though he had paid only $73 for two round-trip tickets. "When the fare’s this cheap, we’re going to get another customer," he said.
【R5】________
It’s all simple economics. In January, United removed half-ounce pretzel snack mixes from the economy section of flights that are less than two hours long—about 29 percent of its flights—to save what it says is about $650,000 a year. Meanwhile, America has estimated that it would save $30 million a year by eliminating free meal service in coach. Overall, the amount of money the nine largest passenger carriers in the United States spend on food per passenger has been slashed to about $3.40 from $5.92 in 1992, according to the Department of Transportation.
A. Mr. Fesler is hardly alone in his antipathy toward the airlines, as anyone who has spent time reading the angry customer postings on Web sites like flyertalk. com, airlinerage. com and flightsfromhell. com knows.
B. All this has created a generation of fliers who now view getting on a plane as roughly akin to entering the ninth circle of hell.
C. Thus airlines are increasingly cutting back services in coach or charging passengers for things that used to be free, like meals or drinks or, in the case of Delta, US Airways, Northwest and Continental, starting to use narrow-body planes more frequently on trans-Atlantic flights, making those long-haul flights more cost-effective, albeit at the expense of passenger comfort.
D. Passengers flying business class on United from Washington Dulles to Frankfurt, for example, are now offered "180-degree lie-flat" seats. The upgraded seats, which are part of a multimillion-dollar makeover of its international premium cabins, transform into 6-foot-4-inch beds and feature larger personal TV screens, iPod adapters and noise-canceling headphones.
E. Does that sound harsh? Well, an unexpected—but not totally surprising—insight into how airline executives think these days came this summer when B. Ben Baldanza, chief executive of the aggressively bare-bones Spirit Airlines, hit " reply all" to an e-mail message from a passenger who wished to be compensated for a delayed flight that caused him to miss a concert he was planning to attend. Mr. Baldanza’s response, which seemed to be intended only for a Spirit Airlines employee but subsequently appeared on multiple travel blogs, said:" Please respond, Pasquale, but we owe him nothing as far as I’m concerned. Let him tell the world how bad we are. He’s never flown us before anyway and will be back when we save him a penny."
F. On that flight, the audio for the movie was broken. The light that indicated when the bathroom was occupied was squirrely, causing confusion and, in some cases, embarrassingly long waits for passengers in need of the lavatory. And though food was available for purchase, it ran out before the flight attendants could serve the entire cabin, leaving some fellow passengers looking longingly at the snack he had packed.
【R1】
选项
答案
B
解析
根据第一段的第一句“Over the past few years,flying in coach has become all increasingly miserable experience. ”可知搭乘飞机的经济舱是个悲惨的经历,这是由于一些基本服务的取消。并且该段进行了一些列举,因此下一段应有承上启下的作用,总结上一段引出下一段,故选B。
转载请注明原文地址:https://kaotiyun.com/show/pc0D777K
本试题收录于:
公共英语五级笔试题库公共英语(PETS)分类
0
公共英语五级笔试
公共英语(PETS)
相关试题推荐
YouareagraduatingstudentofBeijingUniversity,andyouareinterestedinthepositionofsalesmanagerofferedbyacompany
"Juststicktoscience."ThisisacommonadmonitionthatSciencereceiveswhenwepublishcommentariesandnewsstoriesonpoli
Formuchofthe20thcentury,milkwasasimplepartofdailylifeintheU.S.,asfarmersraisedcows,milkmendeliveredbottle
Overthecourseofmanyyears,withoutmakinganygreatfussaboutit,theauthoritiesinNewYorkdisabledmostofthecontrol
Thinnerisn’talwaysbetter.Anumberofstudieshave【C1】________thatnormal-weightpeopleareinfactathigherriskofsomedi
Thinnerisn’talwaysbetter.Anumberofstudieshave【C1】________thatnormal-weightpeopleareinfactathigherriskofsomedi
Onceusedlargelyinlawenforcement,bodyworncameras,orbodycams,havebecomederigueurforemployeeswhomeetthepublicat
Amtrak—thelargestrailwaycompanyintheU.S.—wasexperiencingadeclininginridership.【C1】________majorconcernstoAmtraka
Nowadays,amateurphotographyhasbecomeatroublingissue.Citizensofrichcountrieshavegotusedtobeingwatchedbyclosed-
随机试题
A.壮水制火B.补气生C.填精化血D.阴中求阳金匮肾气丸制方原理涉及
饱和盐水浮聚法最适用于检查
属于主观评价的方法是
测量仪器的规定计量特性处于给定极限内的使用条件,这样的条件称为____________。
人们的金融产品选择依赖的( ),主要有心理上的和个人自身的因素。
根据资料,回答问题。甲、乙、丙、丁、戊五人拟共同组建一个有限责任性质的材料公司,初始注册资本200万元,其中甲与乙各以60万元出资;丙以实物出资,经评估机构评估为20万元;丁以其专利技术出资,作价50万元;戊以劳务出资,经全体出资人同意作价10万
以下说法中错误的是()。
注入式和启发式是两种对立的教学方法。()
微分方程xy’+y(Inx-lny)=0满足条件y(1)=e3的解为y=________.
从IA-32到IA-64的演变,典型的代表是从奔腾向【 】的进步。
最新回复
(
0
)