A、The man has mistakenly taken someone else’s books. B、The book has already been returned. C、There isn’t any information about t

W: I’m sorry, but I can’t let you check out these books.
M: What do you mean?
W:[9]The computer shows you have got an overdue book, Art Work, and you cannot borrow any book until you return it.
M: But that’s impossible. I only started going to this school last month and I am a business major, not an artist.
W: Hmm. This is pretty strange. Let me look out the records on the computer. You are Robert Smith?
M: Yeah. Of course.
W: And you live at No. 25 western...
M: No. I am living on campus.
W: You did say you are Robert Smith, right?
M: Yeah, well, my full name is Robert James Smith.
W: Let me check one more thing on the computer. Aha, I see now.[10]There’s another Robert Smith. Robert E. Smith. And it looks like he is the one who has the overdue book checked out.
M: Another Robert Smith? No kidding!
W: So I guess you two never met.
M: No, but I think I should probably try. I could at least figure out what’s just happened.
W: Good idea. Now let’s check out these books today.[11]But I suggest you start to use your middle name, or mid initial to avoid any problem like this in the future.
M: I think so. Thank you.
9. Why does the man mention that he is a new student at the school?
10. What does the woman discover when she checks the records on the computer?
11. What does the woman suggest the man do in the future?