What made the students of Oxfordshire win their case? According to James Groves, ______.

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问题 What made the students of Oxfordshire win their case?
According to James Groves, ______.

选项 A、more students make complaints because universities take their criticism more seriously
B、through handling more complaints from the students, universities have learnt how to deal with them
C、college students tend to make complaints about the facilities of their schools
D、most university authorities tend to brush student complaints aside

答案A

解析 四个选项的内容几乎都出自第四段。首先,从时态看排除D项,因为原文用的是过去时,“不考虑学生的抱怨”是过去的事情,而D项用的是现在时。其次,B项的意思是学校学会了处理学生的投诉,而原文more students seem to make complaints might be due simply to the fact that universities are getting better at dealing with them的意思是因为学校越来越善于处理投诉,所以学生的投诉越来越多,显然,B项的意思与原文不符。 C项的内容确实是James.Groves说过的事情,但只是一种现象。从第四段看,他的讲话重在分析,找出学生投诉这一现象背后的原因。他认为,大学处理学生投诉的态度越来越严肃,所以大学生的投诉越来越多,而这正是A项的内容。
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