2. 外语
  3. Arnold Parker 43 Leonard Street Atlanta, GA 02109 Date: July 20 Dear Mr. Parker, I am writing to withdraw my membership from

Arnold Parker 43 Leonard Street Atlanta, GA 02109 Date: July 20 Dear Mr. Parker, I am writing to withdraw my membership from

admin2015-09-22  41
问题 Arnold Parker
43 Leonard Street
Atlanta, GA 02109
Date: July 20
Dear Mr. Parker,
I am writing to withdraw my membership from your online languages courses. In your advertisement, you said that if I purchase a course online, I can get another instructor’s course free. In addition, I was told that I would receive three textbooks free of charge. I paid $100 through my credit card and I chose the class with Instructor Kevin Smith.
I was very excited to receive all three textbooks. I was greatly disappointed, however, when I opened the books. I found out that the textbooks are not for the class that I purchased. Actually, I should download the textbooks and print out them by myself. Since I don’t have a printer in my house, it is very inconvenient for me. I was also frustrated with your free course which was recorded 8 years ago. You never explained this when I called you about the class.
I also got the impression that I would get a book certificate that I can use to purchase books and other materials from you. I did not find a book certificate in the package. I wonder what happened to all the guarantees you have indicated in your advertisement. Please let me know what action you will take to correct this mistake. I hope to hear from you in a week’s time; otherwise, I think I am entitled to receive a full refund.
Jim Morrison
Why was this letter written?
选项 A、To complain about the late delivery
B、To commend the company’s outstanding courses
C、To cancel online membership
D、To inquire about language courses
答案C
解析 多数提示在开头。因为对在线语言课程不满意而要求退出会员。
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