2. 外语
  3. • You are the manager of an office supplies company. A colleague has received a letter complaining about an order for office fur

• You are the manager of an office supplies company. A colleague has received a letter complaining about an order for office fur

admin2010-01-23  74
问题 • You are the manager of an office supplies company. A colleague has received a letter complaining about an order for office furniture. She has left the letter for you to answer and has written some notes on it.
• Write a 120-140 word reply using the letter below and the handwritten notes.
• Do not include addresses.
选项
答案Dear Mr. Chandler Re: Order No B134620 Thank you for your letter of 25 June. First of all, I would like to apologise for the unsatisfactory handling of your order. Deliveries have unfortunately been delayed by several weeks due to the truck drivers’ strike. However, this dispute has now been settled and 1 am pleased to inform you that we can replace your two damaged desks next week. As for the invoice, as an established customer you should indeed have received a 10% discount. I enclose the amended invoice and trust that you will accept a further 2 % discount for the inconvenience caused. I would like to assure you that future orders will be dealt with reliably and efficiently. Yours sincerely
解析
转载请注明原文地址:https://kaotiyun.com/show/qhsO777K
本试题收录于： BEC中级写作题库BEC商务英语分类
0

BEC中级写作

BEC商务英语

相关试题推荐
随机试题
最新回复(0)