Look at the notes below. You will hear a complaint from a woman about the TVs she bought. Messag

Look at the notes below.
You will hear a complaint from a woman about the TVs she bought
You have 15 seconds to read through the notes.
[Pause]
Now listen, and fill in the spaces.
Man: Hello. This is Guangzhou Appliance Corporation. May I help you?
Woman: Yes, I’d like to talk to Mr. Smith, the sales director of your corporation.
Man: This is Smith speaking.
Woman: This is Liu Li. I’m calling to inform you that we’ve received the TV sets, but we’ve found the quality of these TV sets is below standard.
Man: I am sorry to hear that. Our products are always of high quality, you know. We will investigate into the matter as soon as possible. Then, we may consider taking some measures to make up for the inconvenience. That’s reasonable, isn’t it?
Woman: Yes, it makes sense. But, you see, the customers are dissatisfied about qualities of these TV sets. Could you give us a reply as early as possible?
Man: No problem. I’ll send a delegate to your company immediately.
Woman: Thank you, bye.