From: Brian West To: James Woods Re: Mobile Phone Service Date: December 20 Dear Mr. Woods, I am writing to let you know that th

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问题 From: Brian West
To: James Woods
Re: Mobile Phone Service
Date: December 20
Dear Mr. Woods,
I am writing to let you know that there seems to be a problem with my most recent mobile phone bill. Since signing the contract on June 1st, I have been paying $65 every month. However, the bill in November was for $80.
When I purchased my mobile phone at your store, I still remember that the contract provides for a fixed-rate service. Based on what I owed from June to October, it would seem that I was overcharged by $15. Please let me know if there was a change to the terms and conditions of the contract. I would appreciate it if you could look into the matter.
Brian West
What is the purpose of the e-mail?

选项 A、To purchase a new mobile phone.
B、To announce change in service plan.
C、To request a review of information.
D、To change terms of service.

答案C

解析请求调查收取过多手机费用的原因。

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