Dear Sirs, We were very surprised to learn from your call today that one of the books you ordered was damaged. We called our war

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问题 Dear Sirs,
We were very surprised to learn from your call today that one of the books you ordered was damaged. We called our warehouse manager this afternoon and he confirmed that a new replacement will be delivered to you by DHL by tomorrow (147) the latest.
We truly regret the damaged delivery and the inconvenience it (148) you.
We have (149) taken the matter up with DHL and are sure that this will not happen again not only to you, but also to all our cherished readers.
Meanwhile, may we suggest that you trust us again and do business with us continuously.

选项 A、causing
B、causing to
C、has caused
D、has caused to

答案D

解析 空格前面的inconvenience和it中间省略了关系代词which,由此可看出空格内应填入谓语动词。因此,C选项和D选项都有可能。但关系代词引导的从句通常是不完整的。如果选C选项,那么后面的you就变成了cause的宾语,句子就变完整了;选D选项的话则cause没有宾语,句子不完整。
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