2. 外语
  3. A couple of months ago, I went to a department store to buy a few things for the house. I needed a set of curtains for the livin

A couple of months ago, I went to a department store to buy a few things for the house. I needed a set of curtains for the livin

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问题     A couple of months ago, I went to a department store to buy a few things for the house. I needed a set of curtains for the living room, two table lamps, a rug and several【B1】______I asked them to【B2】______the things as soon as possible, but they said that they were unable to send them out until 20 days later. After about 3 weeks, I received only the curtains and lamps. I was a little disappointed when I didn’t receive all the【B3】______I had bought. But nevertheless, I was eager to see what the curtains and lamps looked like. I first opened the【B4】______with the curtains. I had bought a lovely【B5】______blue, and instead they had sent me a horrible dark【B6】______Well, you can just【B7】______how angry I was. Then I opened the boxes with the lamps. They were exactly what I’d【B8】______But one of the lamp shapes was damaged.【B9】______. They promised to come and【B10】______. It has been two weeks since my complaint.【B11】______.
【B9】
选项
答案there is the operations division，responsible for customer and selling services，for deliveries，and for the receiving and maintenance of merchandise
解析 长句第一遍听的时候要抓出其主要结构(operations division，responsible for A，B andC)，第二遍注意记录局部实义词(services，deliveries，merchandise)，第三遍查漏补缺(虚词+customer and selling，receiving and maintenance)，最后通读完善。难词如merchandise可改为goods，products。
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大学英语四级

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