What can be inferred about the woman who’s speaking?

W: Can I help you?
   M: Yes, I’d like to look at some articles that are on reserve in the library for anthropology
311.
   W: Professor Gillis’ class?
   M: That’s right. How could you know?
   W: Let’s just say you are not the first person coming in asking for those articles.
   M: Oh, well, seeing as I haven’t read any of them yet, it doesn’t really matter which one you give me first.
   W: I’m afraid I can’t give you any of them at the moment. They’ve all been checked out.
   M: You’re kidding, all of them?
   W: Every last one. I’ve asked Professor Gillis twice already to bring in additional copies of the articles, but no sooner do I place themon the shelf than they are gone. See that girl in the black sweater? She’s been waiting for half an hour for those same articles to be returned.
   M: Oh ! Great. And here I went out of my way to free out the whole afternoon to read.
   W: I’m sorry, but there is not a whole lot I can do about it. All I can suggest is that you come in first thing tomorrow and try again. We open at eight.