首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
How does the woman feel at the beginning of the conversation?
How does the woman feel at the beginning of the conversation?
admin
2012-04-07
28
问题
How does the woman feel at the beginning of the conversation?
M: Customer service. Andney Grant speaking. How may I help you?
W: I can’t believe this is happening. I called and ordered a 32-inch bag last Friday. But today I found that you sent a 24-inch one. I was planning to use that bag during our vacation in Mexico, but it doesn’t seem possible any more because we will take off on Saturday. It’s only two days away. What am I supposed to do?
M: I’m really sorry, madam. I’ll check right away. Would you please tell me your order number?
W: It’s CE2938.
M: Just a minute. I do apologize, madam. There did seem to be a mistake. I’ll have the correct size bag sent to you by overnight mail right away. It will arrive in time for your Saturday trip. Again I apologize for any inconvenience caused by our mistake. I promise it won’t happen again.
W: OK. Well. Thank you.
M: Thank you, madam, for choosing Linch’s Mail. I hope you will have a wonderful vacation.
选项
A、Angry.
B、Surprised.
C、Sad.
答案
A
解析
本题为推断题。在第一个话轮中,男士表明自己是客户服务处(Customer service),女士则叙述了自己订购一个32英寸的包、收到的却是一个24英寸的等情况。由常识可知,女士是在投诉(make a complaint),结合I can’t believe this is happening和常识即可知,只有angry(生气的)一词可以形容此时女士的心情,故答案是[A]。
转载请注明原文地址:https://kaotiyun.com/show/uGwd777K
本试题收录于:
公共英语二级笔试题库公共英语(PETS)分类
0
公共英语二级笔试
公共英语(PETS)
相关试题推荐
Anartist(画家)wenttoawonderfulpartofthecountrywithaholiday,andstayedwith
Inwhatnowseemsliketheprehistorictimesofcomputerhistory,theearth’spostwarera,therewasquiteawide-spreadconcern
Whatistheprobablerelationshipbetweenthetwospeakers?
Whydoesn’tthewomantakethelastplaneintheevening?
Whereistheconversationtakingplace?
Whatarethetwospeakerstalkingabout?
Wherearethespeakers?
Whatarethetwospeakersgoingtodothisevening?
What’stheweatherliketoday?
随机试题
A.肺炎链球菌肺炎B.葡萄球菌肺炎C.肺炎克雷伯杆菌肺炎D.肺炎支原体肺炎女性,16岁。咳嗽1周,痰少,不发热,但有头痛,全身酸痛和关节痛。白细胞6.3×109/L,肺部无异常体征,X线胸片示右下肺斑片影。可能诊断
经医师资格考试或助理医师考试.取得医师或助理医师资格,颁发执业或助理资格证书的机构是
伤寒患者最具有特征性的病理改变部位是在
某市政工程网络计划图如下(单位为月),该工程的总工期是()。
金融市场常被称为资金的“蓄水池”和国民经济的“晴雨表”。这两种说法分别指出了金融市场的()。
某市出租车运营方案调整如下:起步价由过去的5元2千米调整为8元3千米,运价由每千米1.2元上调至每千米1.6元.调整前后行程超过10千米则超出部分均需加收半价返程费。现在王先生打车由甲地去乙地,两地相距12千米,王先生所付出租车费比调整前多付多少元?(
20世纪30年代,一批行为主义心理学家试图对行为主义进行改造,于是产生了新行为主义。它的主要代表人物中,对现代欧美教育思潮影响最大的是
ReadthefollowingtextandanswerthequestionsbychoosingthemostsuitablesubheadingfromthelistA-Gforeachofthenumb
信用卡业务只有50年的历史。有些信用卡的确为人们提供了方便。那些接受信用卡的业务包括医院的心脏手术费,政府的个人所得税。有些人就不用为买洗衣机或电脑而去存钱了,他们只要记账就行。他们没有意识到记账比用现金购买贵很多。因为用信用卡/赊账/赊购很方便,所以许多
A、Foods.B、Clothes.C、Books.D、Householdgoods.D事实细节题。对话中男士问女士这对新婚夫妇的笔记本里都有什么。女士回答说大部分都是家用器具,有真空吸尘器、炊具等。由此可知D)“家用器具”为正确答案。
最新回复
(
0
)