A、In a shop. B、At a hotel. C、At a restaurant. D、At a library. B

W: Good morning, Mr. Jacob. Is everything all right?
M: No, it’ s not. Someone’ s stolen some of my valuables—two rings and a gold necklace.
W: I’m very sorry to hear that, sir. Where were they?
M: In my room. And the door was locked. It can only be one of your staff. I want my things back. And fast.
W: Well, I can certainly understand that you’ re upset about losing them and we’ll do all we can to help. If they really are missing, it’ s a matter for the police.
M: What do you mean, if they are missing? I told you they were.
W: Yes, sir. But first I’ll have one of the house-keeping staff look through your room in case they’re still there. But I must say that we can’ t be held responsible. You should have deposited the valuables with Reception. It says so on the Key Card.
M: That’ s not good enough. I want to see the manager immediately.
W: I’ll be glad to call the duty manager for you, sir. But he’ll certainly say the same. We have clear instructions about valuables and we must follow them.
Q:
13. Where does this conversation most probably take place?
14. What valuables of Mr. Jacob have been stolen according to himself?
15. Why does the man want to see the manager?