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  3. The status given to waiters in a restaurant varies in different parts of the world. For example, in some places working as a wai

The status given to waiters in a restaurant varies in different parts of the world. For example, in some places working as a wai

admin2019-05-23  59
问题     The status given to waiters in a restaurant varies in different parts of the world. For example, in some places working as a waiter is seen as having low status, like being a servant. In other places, it is viewed as a useful and important role and people who do the job well are respected.
    Eddie Lam has been a waiter for four years and clearly thinks he has a good job. He is proud that he knows how to give good service to guests in the restaurant where he works. "I enjoy learning about people—their likes, dislikes and their moods. I make an effort to show them that I care," he explains. "It takes experience to understand how to make someone happy." Eddie knows that when he talks about his customers, it may sound like he is talking about his friends or his family. "There are actually many similarities in the relationship, although the relationship between waiter and customer may only last a short time," he laughs.
    Eddie believes that waiters have to be very observant. They need to notice quickly when a customer is bothered, for example, if they don’t have a knife, or if they want a glass of water. It is also important for them to recognise when someone is in a hurry or when a couple want to be left undisturbed for a while. And all this should happen without the customers realizing; they just get what they want. He points out that when service is good, the customers are often not aware of it.
    However, if customers receive bad service in a restaurant, they usually react very quickly.
    "I suppose the tips left by customers are part of my financial reward," says Eddie, "but I also get a lot of satisfaction just from seeing customers relaxing and enjoying their meals."
Eddie Lam enjoys being a waiter because______.
选项 A、he is good at communicating with the customers
B、he makes friends with the customers
C、He likes talking with the strangers
D、he can get a lot of tips
答案A
解析 推理判断题。由文章第二段前三句可知，埃迪喜欢自己的工作，他知道怎样才能为顾客提供好的服务，并为此而自豪。他喜欢了解顾客的喜恶和情绪。由此可推断出，他善于和顾客交流。故选A。
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