What happened to Robert Francis?

W: Hello, this is the lost and found.
M: My name is Robert Francis, and I left my coat in No. 3 Waiting Room this morning. Do you have it?
W: I’m sorry. It hasn’t been turned in yet.

W: I think this material is much prettier than that, don’t you?
M: Well, I don’t know which coat to choose. I like them both. Why do you like that one better?
W: Well, The design is more interesting and the colors are brighter. And it’s not as expensive, either.