首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
Apology Makes Right Whether used to repair old, strained relationships or to lay the groundwork for new, productive ones, th
Apology Makes Right Whether used to repair old, strained relationships or to lay the groundwork for new, productive ones, th
admin
2019-08-04
24
问题
Apology Makes Right
Whether used to repair old, strained relationships or to lay the groundwork for new, productive ones, the mighty "sorry" has proved effective.
Apologies are powerful. They resolve conflicts without violence, repair disunity between nations , allow governments to acknowledge the suffering of their citizens, and restore balance to personal relationships. They are an effective way to restore trust and gain respect. They can be a sign of strength: proof that the apologizer has the self-confidence to admit a mistake.
Apologies, like so many other communication strategies, begin at home. They are one of what some linguists call speech acts and are used to keep relationships on track. Each cultural group has its own customs with regard to conversational formalities, including conventionalized means of repairing disruptions.
In the American context, there is enough evidence that women are more inclined to offer an expression of apology than men. One woman, for example, told me that her husband’s resistance to a-pologizing makes their disputes go on and on. Once, after he forgot to give her a particularly important telephone message, she couldn’t get over her anger, not because he had forgotten(she realized anyone can make a mistake)but because he didn’t apologize. "Had I done something like that," she said, " I would have fallen all over myself saying how sorry I was ... I felt as though he didn’t care. " When I asked her husband for his side of the story, he said apologizing would not have repaired the damage, "So what good does it do?" he wondered.
The good it does is cementing relationships. By saying he was sorry—and saying it as if he meant it—he would have conveyed that he felt bad about letting her down. Not saying anything sent the opposite message: it implied he didn’t care. Showing that you empathize provides the element of regret that is central to apologies—as does the promise to make amends and not repeat the offense. In the absence of these, why should the wife trust her husband not to do it again?
Apologies can be equally powerful in day-to-day situations at home and at work. One company manager told me that they were magic bullets. When he admitted to subordinates that he had made a mistake and then expressed remorse, they not only forgave him, but became even more loyal. Conversely, when I asked people what most frustrated them in their work lives, coworkers refusing to admit fault was a frequent answer.
Summary:
Apologies are powerful, because they are an effective way to【R1】______and gain respect. Like many other communication strategies, they begin at home. They are one of the【R2】______ and are used to keep relationships on track. The essential advantage of apology is repairing the【R3】______. Showing that you are regretful means to compensate and not【R4】______. Moreover, apologies can be equally powerful in【R5】______both at home and at work.
【R2】
选项
答案
speech acts
解析
(文章第三段第一句提到Apologies,like so many other communication strategies,begin athome. They are one of what some linguists call speech acts and are used to keep relationshipson track。)
转载请注明原文地址:https://kaotiyun.com/show/wSjK777K
本试题收录于:
D类竞赛(专科)题库大学生英语竞赛(NECCS)分类
0
D类竞赛(专科)
大学生英语竞赛(NECCS)
相关试题推荐
A.benefitsB.differentC.eventuallyD.instrumentsE.movingF.multipleG.unsalariedH.numberI.paid
A.decreasingB.underlinesC.deliveredD.missionsE.becauseF.putoffG.demand
A.traditionallyB.confinedC.cooperativenessD.organizationE.powerfulF.effectively
A.unpaidB.obviousC.differedD.linkE.disproportionatelyF.whetherG.explanations
A.removeB.judgeC.intelligenceD.indicateE.concerningF.consistsG.distinguishe
(1)AUanMetcalfsnewbookclaimsthattheword"OK"isAmerica’sgreatestinvention.Thisoffersapairofprovocations.Howcan
Inundatedbymoreinformationthanwecanpossiblyholdinourheads,we’reincreasinglyhandingoffthejobofrememberingtos
(1)WhenDenisHennequintookoverastheEuropeanbossofMcDonald’sinJanuary2004,theworld’sbiggestrestaurantchainwas
(1)Thedoctorswantedtoprolongherlife,buttheyalsohadtorespectLi’slivingwillforanaturaldeath,withoutmachines
(56)Heartfailureisadiseasethatpreventstheheartfrompumpingenoughbloodaroundthebody.Fluidcollectsinthelungs.
随机试题
为悼念南京大屠杀死难者和在日本帝国主义侵华战争期间惨遭杀戮的死难同胞,牢记侵略战争给中国人民和世界人民造成的深重灾难,2014年2月,十二届全国人大常委会第七次会议通过决定,将()设立为南京大屠杀死难者国家公祭日。
泌尿系统结核最常见和最主要的临床表现是()
少阴热化证心烦不寐的病机是
有关急性胰腺炎患者尿淀粉酶与血清淀粉酶描述正确的是
环境基础标准包括()。
因素分析法首先要排序,排序的原则是( )。
下列各项资产中,属于货币性资产的有()。
在会议沟通中,秘书所面对的对象()。
史诗《吉尔伽美什》中的正面主人公是_______。
Europe’sbiggestcountrieswereonceamongthebiggestanywhere.In1950,fouroftheworld’stenmost【C1】______stateswerein
最新回复
(
0
)